KINGSLEY TEYE MENSAH
Accra
Summary
A Well-grounded leader and hardworking individual with relevant experience and skills for the success of any organization. Seeking an opportunity to work with any institution that delivers a platform to fully unleash and utilize my skills and deepen my knowledge to help in the process of organizational and self-growth. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills, accurately follows instructions. Strong work ethic and commitment to quality.
Overview
2
2
years of professional experience
Work History
ADMINISTATOR
COTTAGE RESTAURANT
Tamale
03.2021 - 06.2022
- General office management
- Answering incoming calls; taking messages and re-directing calls as required
- Diary management and arranging appointments, booking meeting rooms and conference facilities
- Data entry (sales figures, property listings etc.)
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
"Kaizen” Field Officer
NATIONAL SERVICE( The Ghana Enterprise Agency)
Tamale
01.2018 - 01.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Profiled small-scale enterprises for kaizen implementation
- Organized kaizen trainings for SMEs
- Conducted corporate diagnosis
- Prepared, analyzed and presented of results (reports) from corporate diagnosis to the results from kaizen implementation
- Conducted 5s kaizen training for selected small-scale enterprises
- Developed and proposed improved or innovative technologies for increasing profitability to selected SMEs
- Implemented Kaizen improvement technologies at the Asheba Shea butter Processing Company In Tamale.
Kaizen Field officer
The Ghana Enterprise Agency(Industrail attachment)
Tamale
05.2016 - 06.2016
- Profiled small-scale enterprises for kaizen implementation
- Organized kaizen trainings for SMEs
- Conducted corporate diagnosis
- Prepared, analyzed and presented of results (reports) from corporate diagnosis to the results from kaizen implementation
- Conducted 5s kaizen training for selected small-scale enterprises
- Developed and proposed improved or innovative technologies for increasing profitability to selected SMEs
- Implemented Kaizen improvement technologies at the Asheba Shea butter Processing Company In Tamale.
Group Leader
University for Development Studies TTFPP
Bolgatanga
06.2014 - 07.2014
- profiled a community and developed a proposal to address a challenge in the Tindongo community of the upper East region of ghana
- Coordinated group activities
- Supervised the implementation of tasks assigned to the group
- Prepared and presented reports from the groups findings
- Data collection and analysis
- Trained new team members by relaying information on procedures and other performance requirements.
- Reviewed daily requirements and forecasts and delegated work for optimal results.
- Developed quality-driven culture to boost team performance and efficiency.
Education
Bsc. - Agricultural and Resource Economics
AGRIBUSINESS
MPHIL - AGRICULTURAL ECONOMICS
UNIVERSITY FOR DEVELOPMENT STUDIES
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UNIVERSITY FOR DEVELOPMENT STUDIES
2018
Skills
- Leadership
- Organization and Time Management
- Flexible and Adaptable
- Self-motivated professional
- Good listening skills
- Teambuilding
- Customer Service
- Data Entry
- Self-Motivated
- Microsoft Office
- SPSS 20, STATA 14
Accomplishments
- Enterprise improvement (Kaizen) Training (May 2017)
- Copywriting Masterclass ( June 2020)
- EORO Impact conference-training on how to develop andaccomplish one’s life mission and vision
- A complete financial analyst course (Udemy online courses-April2020)
- A complete sales course by Grant Cardone (Udemy online courses-
- April 2020)
Timeline
ADMINISTATOR
COTTAGE RESTAURANT
03.2021 - 06.2022
"Kaizen” Field Officer
NATIONAL SERVICE( The Ghana Enterprise Agency)
01.2018 - 01.2019
Kaizen Field officer
The Ghana Enterprise Agency(Industrail attachment)
05.2016 - 06.2016
Group Leader
University for Development Studies TTFPP
06.2014 - 07.2014
Bsc. - Agricultural and Resource Economics
AGRIBUSINESS
MPHIL - AGRICULTURAL ECONOMICS
UNIVERSITY FOR DEVELOPMENT STUDIES
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UNIVERSITY FOR DEVELOPMENT STUDIES