KINGSFORD ASAMOAH

Delivered essential mental health services to support community wellbeing Relationship & Marriage Therapy Coordinated family and social support initiatives for better community engagement Delivered workplace mental health support and relationship workshops to enhance emotional intelligence within corporate and community settings.

Individual counseling and psychotherapy

Stress, anxiety, and depression management

Trauma and grief counseling

Premarital counseling

Marriage counseling and restoration therapy

Facilitated couples conflict resolution sessions to rebuild trust and improve communication in relationships.

Infidelity recovery and trust rebuilding

Communication and intimacy therapy

Family therapy

Parenting support and guidance

Divorce and separation counseling

Workplace mental health support

Relationship and emotional intelligence workshops

• Acquired and applied new skills to enhance daily task execution
• Executed day-to-day duties with accuracy and efficiency to support team operations
• Wrote weekly report on loan recovery
• Learned new skills and applied them to daily tasks, improving efficiency and productivity
• Carried out day-to-day duties accurately and efficiently
• Demonstrated respect, friendliness and willingness to help achieve target results
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Managed processes for loan recovery
• Developed strategic plans for loan recovery initiatives to maximize asset recovery
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Worked flexible hours; night, weekend, and holidays.

• Ensured quality assurance and customer satisfaction by adhering to established objectives
• Inspected equipment to identify areas of wear or causes of malfunctions
• Observed equipment operation to diagnose and troubleshoot reported issues
• Tested components and systems to evaluate performance and identify concerns
• Organized work to meet demanding production goals
• Worked with diverse types of weather and ground conditions
• Documented work activities and communicated findings to management for transparency and accountability
• Performed regular maintenance on bait stations to ensure effectiveness.
• Conducted pest control and disinfection to ensure a safe environment.
• Made sure personal protective equipment is in correct position.

• Maintained cashbook records for daily transactions
• Provided receipts to customers upon completion of sales transactions
• Investigated late payment reports to identify circumstances and determine appropriate collection actions
• Completed various responsibilities assigned by the head of department
• Facilitated revenue mobilization efforts through strategic outreach.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
• Investigated and resolved customer inquiries and complaints quickly
• Responded to customer requests, offering excellent support and tailored recommendations to address needs
• Responded to customer requests with tailored recommendations to meet individual needs
• Opened new customer accounts at bank branch.
• Processed customer requests for cheque book issuance.
• Administered check book issuance to enhance customer banking services.
• Advertised the bank products (E-banking)
• Took Stockings
• Assisted customers with daily transactions to ensure seamless banking experiences

• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
• Analyzed problematic areas, providing actionable recommendations and solutions
• Liaised with customers, management, and sales team to identify customer needs and recommend tailored solutions
• Conducted thorough analysis of bank statements to identify discrepancies and ensure accuracy.
• Processed and submitted withholding tax documentation for PAYE and VAT to facilitate timely payments.
• Completed SSNIT forms and processed payments to ensure compliance with social security requirements.