KING ASANTE-FREMPONG
KUMASI
Summary
Results-driven IT professional with a proven track record of leading and implementing innovative strategies to enhance operational efficiency, reduce costs, and improve the overall IT infrastructure. Recognized for prioritizing cybersecurity measures, data protection, mitigating risks, and ensuring compliance with industry standards. Committed to excellence, integrity, and dedication in delivering outstanding results.
Overview
12
12
years of professional experience
Work History
Head IT/MIS
Sinapi Aba S&L
05.2022 - Current
- Responsible for driving the organization's IT initiatives and ensuring the smooth operation of the IT system.
- Worked with cross-functional teams to achieve goals.
- Develops, implements, and monitors management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
- Negotiates contracts with consultants, technical personnel, and vendors for services and products.
- Developed and implemented innovative IT strategies that reviewed Sinapi Aba WAN connectivity from MPLS to SD-WAN, leading to an operational cost reduction of about 85%.
- Leading a team of skilled professionals, I successfully led Sinapi Aba to upgrade their existing core banking version from T24 R16 to R21, resulting in a seamless and minimal downtime transition within 5 months.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
MIS Manager (Database & IS Development)
Sinapi Aba S&L
07.2017 - 04.2022
- Responsible for planning, coordinating, organizing, and digitizing SASL core operational areas to ensure appropriate execution of policies and procedures.
- Responsible for managing SASL core operational application programs and services, add-ons, patches, and upgrades (T24, B.I, e-Banking applications, and services).
- Support for system performance tuning and SASL branch IT support.
- Developed and maintained MIS procedures and standards to ensure data accuracy and integrity.
- Provided technical support for users of the MIS system, including troubleshooting hardware and software issues.
- Analyzed user requirements to design, develop and implement new systems or modify existing ones.
- Configured server infrastructure, networks, storage solutions, and security protocols as needed.
- Oversaw system backups to ensure business continuity in case of an emergency or disaster.
Systems & Application Administrator
Sinapi Aba S&L
09.2013 - 06.2017
- Managing the T24 Database Server for smooth operation for users to ensure the system's highest availability and uptime, and managing the Business Intelligent (BI) system to also ensure the system's highest availability and uptime, and reporting.
- Training and supervising of mobile bankers and non-bank branch tellers under the project SatCollect, now jCollect, and SatOnlive Teller, now Point of Sale (POS) device, for mobilizing savings. Netbooks solution for loan repayment and banking transactions, respectively, for remote operations and providing technical knowledge support beyond users.
- Leading and participating in efforts to implement application updates, including upgrades, patches, new releases, implementing processes for applications, and system monitoring.
- Constituted the final implementation and use of Netbook Solution and POS devices for Remote Transaction System (RTS) for the organization.
- Developed and implemented new application processes to improve system efficiency.
- Recommended technical and data advice to RTS users, BI reports, and some aspect of T24 user management to both Head of IT and middle managers.
- Facilitated and led programmer training and implementation of in-house developments and most outsourced developments that contribute to the success of my employer.
Systems Administrator
Sinapi Aba Savings & Loans
05.2012 - 08.2013
- Troubleshoot and correct all user-related IT complaints from the various Head Office users, ensuring that each complaint is booked, identified, and corrected within one working day.
- Provided periodic reports of all incidents and user complaints from the Head Office, as well as those related to IT systems.
- Provided extensive IT support to internal and external stakeholders.
- Developed and implemented system security policies, procedures and standards for the organization.
- Monitored systems performance to identify potential issues and provided solutions as needed.
- Established good communication skills between system users and the IT support team.
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016, Linux Ubuntu and Red Hat Enterprise.
Education
Postgraduate Program - Data Science & Business Analytics
Texas McCombs School of Business
06.2024
Master of Business Administration - MANAGEMENT INFORMATION SYSTEMS
Swiss Management Center University
10.2017
BSc Info. & Com. Technology - Hons
Presbyterian University College
Ghana05.2012
Business - WASSCE
Toase Senior High School
06.2006
Skills
- MySQL
- IBM Db2
- SQL
- HTML
- CSS
- JQuery
- Php
- Linux
- Python
- Microsoft Windows Workstation
- Server 2012
- Server 2016
- Server 2019
- Redhat Server 7x
- Redhat Server 8x
- SQL Manager for MySQL
- Drupal
- Microsoft Office Suite
- System Integration, Monitoring, and Evaluation
- Planning and Troubleshooting
- Regulatory Compliance
- Training
- Access control
- Business Analytics
Accomplishments
- Facilitated, designed, and lead programmer for the development, implementation and maintenance of a Web-Application B.I System for Sinapi Aba (Project year: May 2023 to date).
- A key team member player in the upgrade and implementation of Sinapi Aba Core Banking Application T24 from R16 to R21 June 2022 to October 2022)
- Reviewed Sinapi Aba Wide Area Network from MPLS to a SD-WAN architecture which reduced the MRC of about 80% spending on Wide Area Network connectivity.
References
- Aaron-Rex Opoku Ahene, Chief Operating Officer, Sinapi Aba Savings & Loans Co. Ltd, Kumasi, 233, 201850000, aahene@sinapiaba.com
- Griffith Morrison, Programme Test Manager, FNB GH | Project Assist Global, 233, 202260018, itsgriffith@gmail.com
- Gyimah Saka, Snr Information Security Analyst, Lloyds London Group, London, +44, 7475834599, bgyimah@gmail.com
Keyskills
MySQL, IBM Db2, MSSQL, VB.Net, SQL, HTML, CSS, JQuery, Php, Linux, Python, Microsoft Windows Workstation series, Server 2012, 2016, 2019 series, Redhat Server 7.x, 8.x, PhpMaker, SQL Manager for MySQL & MSSQL Server, Drupal Content Management System (CMS), Microsoft Office Suite, Setup, Installation, Configuration & Management of IP Cameras, Local Area & Wide Area Network Management, Configuration of client-server architecture, configuring of OPNSense firewall, SD-WAN setup, System Integration, Planning, Regulatory Compliance, Training, System Monitoring, System Evaluation, Access control, Troubleshoots and recommendations on systems both hardware and software malfunctions and failures, Provides relevant support in the development of IT-business strategies, Business Analytics, Projects in alignment with corporate or business strategies
Languages
English
First Language
Timeline
Head IT/MIS
Sinapi Aba S&L
05.2022 - Current
MIS Manager (Database & IS Development)
Sinapi Aba S&L
07.2017 - 04.2022
Systems & Application Administrator
Sinapi Aba S&L
09.2013 - 06.2017
Systems Administrator
Sinapi Aba Savings & Loans
05.2012 - 08.2013
Postgraduate Program - Data Science & Business Analytics
Texas McCombs School of Business
Master of Business Administration - MANAGEMENT INFORMATION SYSTEMS
Swiss Management Center University
BSc Info. & Com. Technology - Hons
Presbyterian University College
Business - WASSCE
Toase Senior High School
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