KHALID SADIKU

Answered and directed incoming calls using multi-line telephone system.

Served visitors by greeting, welcoming and directing to appropriate personnel.

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Handled payment processing and provided customers with receipts and proper bills and change.

Audited and balanced cash and credit transactions daily and reset register for next day's operations.

Ran end-of-day computer functions and closed out reports, submitting details to the various outlets managers for review.

Assisted the Head of Department with lesson preparation and curriculum implementation.

Assisted lecturer with material generation, lesson plan development, class preparation, scheduling and exams distribution.

Graded assignments and tests using answer key, documented results and informed supervisor of student's performance.

Performed other administrative duties which includes general office tasks, logistics and administrative duties within the general office of the department.

Facilitated accurate schedule management and event coordination for senior leadership at the annual university congregation, graduation ceremony among many other university events.

Successfully serviced event through collaboration with establishment managers by securing venue and adequate personnel.

Coordinated pre-event set-ups and post-event breakdown.

Participated in pre-event meetings to review expectations and security measures.

Met daily with supervisor to discuss and report results through syncing and use of computer assisted personal interview CAPI with tablets.

Interpreted interview questions to assist people in providing appropriate answers.

Read maps and located addresses within the Asheidu Keteke district of the Greater Accra Region Of Ghana to complete assigned forms via personal interview.

Minimized mileage by teaming with people working in the same area.

Located and approached households and requested participation in the 2021 Population and Housing Census interview, thoroughly explaining process and purpose.

Contacted customers who have defaulted their loan payment and design a payment plan for them.

Made follow ups and ensured customers made full payment of their outstanding balances.

Utilized active listening and communication skills to address customer inquiries and escalated issues to supervisor when necessary.

Made daily reports on customer payment progress as well as meeting targets with the efficient use of Microsoft excel.

Taught English and Religious and Moral education for the Upper Primary level and class teacher for primary five.

Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.

Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations and work time to meet education and instructional goals.