Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Operations Executive
Hubtel Limited
Kumasi
08.2023 - Current
Enhanced sales volume through skilled support to both new and inactive customers.
Resolved customer complaints regarding sales and service.
Assisted care force riders to deliver customers' orders without hiccups.
Supported sales team members to drive growth and development.
Driver Acquisition Expert
InDrive
Kumasi
08.2022 - 07.2023
Recruiting and training Drivers in Ghana and Nigeria (via the Salesforce Platform) on how to use and offer rider hailing services professionally.
Making comparative analysis based on competitors' business models and pricing to make effective decisions on key issues within the company and the entire business environment.
Resolved complaints from customers (passengers).
National Service Person
Forestry Commission-RMSC
Kumasi
10.2021 - 08.2022
Monitored the financial records of coupon distributions.
Paid withholding taxes to the Ghana Revenue Authority after it has been prepared.
Wrote and filed payment vouchers for purchases.
Used Microsoft Excel to record the utilization of financial resources.
Pupil Teacher
AFAUS Lovely School
Kumasi
01.2021 - 09.2021
Graded projects, exams and assignments to track student progression.
Built and strengthened positive relationships with students, parents and teaching staff.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Supervised students throughout day, both in classroom and outside during breaks.
Encouraged student critical thinking and discussion using variety of teaching techniques.
Senior Laboratory Technician at Kwame Nkrumah University of Science and TechnologySenior Laboratory Technician at Kwame Nkrumah University of Science and Technology