A passionate & motivated administrative professional with an added 8+ years experience in customer relations, marketing and procurement in the service, manufacturing and logistics industries respectively.
Overview
12
12
years of professional experience
Work History
PRIVATE SALES AGENT
SINOLEAD LOGISTICS
01.2023 - Current
Prospecting for clients
Liaising with china warehouse to ensure accurate shipment details
Tracking shipments and prompting clients of arrival at warehouse
Supervising offloading and allocation of goods to various client space
Ensuring prompt deliveries and pickups
Resolving complex customer issues.
WAREHOUSE MANAGER
SINOLEAD LOGISTICS
01.2022 - 12.2022
Tracking of shipment from China to Ghana warehouse
Liaising with shipping / clearing agents
Inspecting and supervising container offloading at warehouse
Recording, crosschecking and allocation of goods to various clients
Coordinating and supervision of prompt truck pick-ups to various client destinations
Resolving complex customer issues
General maintenance of warehouse.
SNR ADMINISTRATOR / DOCUMENT CONTROLLER
RED SEA HOUSING SERVICES
06.2016 - 12.2020
Issuing shop drawings for production and execution of projects to various departments in the company
Liaison between various departments and Engineering department to ensure that items needed for production are strictly adhered to
Liaising with Warehouse & Purchasing department to ensure proper stock taking done quarterly and making reports to that effect
Review and update documents for maintenance and quality control
Keep other personnel updated on new document versions and how to obtain access
Supervising material requested cancels out with available stock and ensuring that the needed quantities are purchased by the Purchasing Department
Stock taking of Departmental needs
I.e Consumables
Preparation of customer and field packages for clients and site use
Supervising Jnr Document Controllers to ensure all documents circulated to all departments and clients are accurate
Training university and diploma students through their internship programs
Receiving and complete processing of customer orders online and in shop
Logging daily sales into database system and performing banking duties
Responding to enquiries and other customer care challenges
Sourcing & purchasing of items needed for the day to day running of the company
Sourcing & raising Purchase Orders of items needed for clients’ orders
Supervision of client deliveries and documentation
Maintaining accurate reports for purchases made for the company and purchasing made for clients
Liaising with Accounts department for accurate payment of suppliers according to negotiated terms on purchase order
Liaising with clients, preparing detailed schedules & project phases
Tracking project changes and producing updated site-based schedules
Monthly Stock taking procedure with Warehouse Department
Maintaining office equipment by ensuring preventive maintenance is carried out; calling for repairs; monitoring equipment operation; and purchasing items as necessary
Management of office stock, and other stationary supplies.
MARKETING PERSONNEL (NATIONAL SERVICE)
PRODUCE BUYING COMPANY LIMITED
10.2012 - 08.2013
Vetting of weekly data returns of Cocoa Abrabopa program
Submission reports to various departments
Tracking of Regional District Officers’ performance and preparation of reports
Monitoring of Shortages and Recoveries from various Districts
Reconciliation of Depot/District stocks at the Take Over Center.
Education
HIGHER NATIONAL DIPLOMA - MARKETING
ACCRA TECHNICAL UNIVERSITY
06.2012
WEST AFRICA SENIOR SECONDARY CERTIFICATE EXAMINATION WASSCE -
ST THOMAS AQUAINAS
06.2008
Skills
Proficient use of internet and Microsoft Office Suite
High problem solving and decision making abilities
Great leadership and adaptability
Ability to work independently with less supervision
Strong interpersonal communication and negotiation skills, flexibility traits and ability to work effectively in a team