Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Kenneth Leslie Gyapong

Tema

Summary

To enhance my working capacities, professional skills, business efficiencies and to serve my organization in the best possible way with sheer determination and commitment

Overview

17
17
years of professional experience

Work History

Compliance Officer

Social Security and National Insurance Trust
08.2019 - Current
  • Ensure assigned establishments comply with statutory and regulatory requirements
  • Coordinate audits, investigations, and compliance assessments of SSNIT in establishments
  • Prepare detailed compliance reports on investigated or audited establishments.
  • Educate employers, contributors and other stake holders on compliance matters
  • Recommend corrective actions to compliance breaches, policy violations and operational irregularities.

Branch MIS Coordinator

Social Security and National Insurance Trust
10.2016 - 08.2019
  • Provided first-line IT support to branch staff, troubleshooting system, network, and application issues to ensure uninterrupted business operations and service delivery.
  • Managed and authorized system-based transactions, ensuring accuracy, compliance with operational procedures, and adherence to internal control requirements.
  • Coordinated the implementation, maintenance, and optimization of Management Information Systems (MIS), while supporting data integrity, user access management, and the generation of operational and management reports.

Data Management Officer

Social Security and National Insurance Trust
05.2016 - 10.2016
  • Managed data quality assurance processes by identifying, analyzing, and resolving duplicate records to maintain the accuracy and integrity of member and payroll data.
  • Conducted data validation and reconciliation exercises, resolving unbalanced data discrepancies and ensuring consistency across databases and operational systems.
  • Performed data analysis, cleansing, and corrective actions to improve data reliability, support informed decision-making, and enhance operational efficiency.

Recovery Officer/ Data Analyst

Dalex finance and Leasing
06.2015 - 11.2015
  • Negotiate collection plan with recalcitrant and hard to reach clients and take action to recover outstanding debt
  • Follow up on clients’ repayments from finance units and generate reports on the status of clients
  • Take appropriate action on out of service default category and on fraudulent loans
  • Analyse Data Collection for decision making
  • Business or sector: Financial Company

Lecturer (International Commercial Management)

GIMPA-CIPD
07.2014 - 03.2015
  • Lectured Economics for Business
  • Business or sector: Education

Data Processing Officer

Ghana Statistical Service
02.2011 - 11.2011
  • Data entry
  • Data verification and correction
  • Validation of entered data
  • Business or sector: Ministry

Administrative Officer/Cashier

National Lottery Authority [National Service]
11.2009 - 08.2010
  • (More information upon request)

Education

MPHIL - Business Administration [Management Information Systems Option]

University of Ghana Business School
07-2015

Single Subject Diploma - Financial Management

Institute of Commercial Management
United Kingdom
06-2010

BA (HONS) - Information Studies and Sociology

University of Ghana
05-2009

Skills

  • Organizational/Managerial skills
  • Good communication skills
  • Good report writing skills
  • Good Analytical skills
  • Attentive to details
  • Computer skills
  • Good command of Microsoft Office tools
  • Extensive experience with Analytic tools such as MS Excel, SPSS, and Smart PLS
  • Knowledgeable in both software and hardware
  • Basic programming and networking skills

Custom

  • Senator for Management Information System Department, Graduate Student Association of Ghana (GRASAG-Legon), 2013-2014
  • Member, GRASAG-University of Ghana football team, 2013-2015

Timeline

Compliance Officer

Social Security and National Insurance Trust
08.2019 - Current

Branch MIS Coordinator

Social Security and National Insurance Trust
10.2016 - 08.2019

Data Management Officer

Social Security and National Insurance Trust
05.2016 - 10.2016

Recovery Officer/ Data Analyst

Dalex finance and Leasing
06.2015 - 11.2015

Lecturer (International Commercial Management)

GIMPA-CIPD
07.2014 - 03.2015

Data Processing Officer

Ghana Statistical Service
02.2011 - 11.2011

Administrative Officer/Cashier

National Lottery Authority [National Service]
11.2009 - 08.2010

MPHIL - Business Administration [Management Information Systems Option]

University of Ghana Business School

Single Subject Diploma - Financial Management

Institute of Commercial Management

BA (HONS) - Information Studies and Sociology

University of Ghana
Kenneth Leslie Gyapong