KENNETH OPOKU BOATENG
Dubai
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Customer Service Cum Aviation Security
EMIRATES AIRLINE (TGSS) - Emirates Group Security
10.2023 - Current
(CAPU) - 2023 to Date
Working in Aircraft and Cargo Protection Unit at Dubai International Airport.
Responsibilities include;
- Aircraft protection Unit.
- Cabin security searches.
- Passenger Check-in meet and greet also security observation.
- Passenger screening before boarding as per TSA rules.
- Briefing and Training on new rules and regulations.
- Deliver customer service at transfer/connection desk and check-in areas.
- Handling extra security checks for various airlines (United, Air Canada, British Airways and Others).
Education
Bachelor of Arts - Human Resources Management
University of Education
Ghana, Winneba07-2018
Skills
- Teamwork and individual work capabilities
- Ability to work under pressure
- Hardworking and team-oriented
- Good convincing power, target-oriented
- Proficient in MS Office (Excel, Word, PowerPoint)
TRAININGS
- Customer Service
- First Aid & CPR
- Fire & Safety
- People of Determination (POD)
- IATA Dangerous Goods Regulations
- Explosive Trace Detection (Smiths Ion Scan 500 DT, Itemizer)
- AVSEC Annex 17, 18 (Emirates Aviation College)
- STRA License Holder
- Explosives Introduction
Declaration
The information provided is accurate to the best of my knowledge and belief.
Timeline
Customer Service Cum Aviation Security
EMIRATES AIRLINE (TGSS) - Emirates Group Security
10.2023 - Current
Bachelor of Arts - Human Resources Management
University of Education
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