Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Manager
Nusubon Bar and Restaurant
03.2023 - 03.2025
Order drinks and other items for the bar and kitchen
Managing the accounts
Serve customers
Overseeing of the maintenance of the place
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Administrative Assistant
Ghana News Agency
11.2023 - 11.2024
File organizing
Scheduling appointments
Drafting letters and messages
Dispatch of external letters
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted coworkers and staff members with special tasks on daily basis.
Supervisor
AddoQuaye Boaz Burgerson
03.2021 - 08.2023
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Film and video library officer (intern)
Ghana Broadcasting Corporation
08.2022 - 12.2022
Film library intern officer
Make copies of video for researcher and students
Taking inventory of the files and CDS in the library
Following up and making sure the film library is equipped with recent recordings from the master room
Managed inter-library loan requests, facilitating access to materials from other institutions and expanding research opportunities for patrons.
Monitored usage statistics of print and digital collections regularly adjusting acquisition strategies as needed based on patron demand.
Enhanced library user experience by providing efficient and friendly customer service.