Kennedy Agbekoh Delali
Tema,Greater Accra
Summary
A highly motivated young man with excellent customer communication skills, a can-do spirit, can handle pressure and multiple schedules. Proven to be a fast learner with a positive learning attitude. A good team player and typically the type of person one would love to work with.
Overview
9
9
years of professional experience
Work History
Manager
Solwezy Guest House
Agona Swedru, Central Region.
01.2021 - 10.2023
- Supervised all staff and every operation within the premises. Everything from bar, restaurant, reception, security, inventory, sanitation, etc were all under supervision
- Created and managed the online presence of the hotel on google, AirBnB, Booking.com and Facebook.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Retail Sales Representative
Delta Agro limited
01.2020 - 01.2021
- Worked as a retail sales representative to achieve monthly targets whether in coverage or sales
- Organized public relations activities and events.
- Maintained awareness of competitors' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
Marketing Manager
Health and Safety Television (HSTV)
08.2019 - 12.2019
- Managed all clients, sponsorships, advertisement campaigns, partnerships, prospecting and lead generation, negotiated airtime allocations and all other marketing activities under the supervision of the Executive Director.
Marketer
Atlantic FM
09.2018 - 08.2019
- ATL FM is a campus radio station under the Campus Broadcasting Services of the University of Cape Coast
- Worked as a national service person in the marketing office
- Trained interns, worked with the radio ad scheduling application 'Airwatch', handled clients, generated leads, worked as a receptionist part time, created advertising campaigns for local clients, assisted in event organization and managed the University Gratis advertisement account.
Marketing and Construction
God's Action Construction company
09.2015 - 07.2018
- Worked for a year at a construction company as marketer and manual labor
- Learned the ins and outs of producing concrete slabs, cement blocks, curbs, pavement blocks and concrete culverts, and also how to sell them to new and old customers.
Intern
The finance office of the Waste Management Department of the Tema Metropolitan Assembly
07.2016 - 09.2016
- Worked as an intern in the Finance office of the Waste Management Department of the Tema Metropolitan Assembly, Ghana for 6 weeks.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Intern
Marketing department of the Cape Coast Technical University
08.2014 - 08.2015
- Worked as an intern for 8 weeks at the marketing department of the Cape Coast Technical University
- Went on a nationwide outreach program with the marketing team to convince prospects to enroll, which brought more than 500 new students
- Served as a customer service representative at the office.
Education
HIGHER NATIONAL DIPLOMA IN MARKETING - Marketing
Cape Coast Technical University
Cape Coast, Central Region06.2018
West African Senior High School Certificate -
St Mary's Seminary Senior High School
Volta Region06.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Customer Relationship Management (CRM)
- Staff Management
- Customer Relationship Management (CRM)
Additional Information
I love reading. I'm an open minded person who doesn't mind others sharing their opinions. I love music. Making, listening and appreciating the creativity of it. I'm an overall fun person, very professional yet not over bearing. Precisely the type of person you'd love to work with.
Phone
0266687774, 0540528638
References
- Mohamad AL Roz, Sales Manager, Delta Agro limited, 0244337651
- Mr. Derrick Gyamfi, Head of the Marketing department, Cape Coast Technical University, +233207103292
- Mr. Jonathan Donkor, Marketing Manager, ATL FM, +233249811881
- Mr. Isaiah Awaitey, CEO, God's action construction company, +233240662995
- Mr Joseph Boateng, Executive Director, HSTV, +233240300507
- Sydney Amo-Prah, CEO and Owner, Solwezy Guest House, +233244675798
Timeline
Manager
Solwezy Guest House
01.2021 - 10.2023
Retail Sales Representative
Delta Agro limited
01.2020 - 01.2021
Marketing Manager
Health and Safety Television (HSTV)
08.2019 - 12.2019
Marketer
Atlantic FM
09.2018 - 08.2019
Intern
The finance office of the Waste Management Department of the Tema Metropolitan Assembly
07.2016 - 09.2016
Marketing and Construction
God's Action Construction company
09.2015 - 07.2018
Intern
Marketing department of the Cape Coast Technical University
08.2014 - 08.2015
HIGHER NATIONAL DIPLOMA IN MARKETING - Marketing
Cape Coast Technical University
West African Senior High School Certificate -
St Mary's Seminary Senior High School