Open To Work
KENNEDY AYIKPA
Accra
Summary
Dedicated and detail-oriented professional with experience in records management, cash handling, NHIS claims processing and IT support. I have a proven ability to multitask, handle sensitive information and provide excellent customer service. Looking to leverage my skills in a dynamic organization.
Overview
8
8
years of professional experience
Work History
Medical Records Officer
Fk Effah Community Hospital
Accra
08.2023 - 07.2026
- Ensure the creation, storage and retrieval of patients' medical records.
- Ensure accuracy, completeness and consistency of patient data.
- Process patients' bills and payment for hospital services, procedures and treatments.
- Explain billing processes and payment option to patients.
- Handle cash transactions accurately.
- Bank sales generated periodically.
- Process and submit SSNIT emolument.
- Review, process validate and submit medical claims to NHIS for reimbursement.
- Verify patient's insurance coverage and eligibility for benefits.
- Investigate and resolve claims issues, discrepancies and denials.
- Accurately ensure claims data (G-DRG tariff code or description and Medicine list) is properly set up and configured on the hospital management system.
- Assign user roles and permissions to departments and staff on the system.
- Troubleshoot and repair computer hardware and software issues.
- Provide technical assistance and support to hospital staff and patients.
BD Quality Controller
Sunda FM Manufacturing Company LTD
02.2023 - 04.2023
- Crosschecking products to ensure that the products meet the standard of the company and also meet the requirement of the customers.
- Performing various tests such as Glue test, Absorption test, Re-wet and other test to ensure that we produce nothing but quality products.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Performed continuous reviews of quality management system.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Rejected materials, components, and finished products and documented reasons.
- Evaluated quality problems and performed assessments to identify and resolve issues.
National Service personnel
Obuasi Government Hospital
Obuasi
09.2020 - 08.2021
- Registering and keeping records of patient's admissions, transfers, and discharges and ensuring that daily work operations run smoothly.
- Diagnose and fix software and computer related faults and also support staff who use the hospital management systems.
- Participate in team meetings, work planning and scheduling to improve team activities and work processes.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information, and provided solutions to problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Internship
Obuasi Government Hospital
Obuasi
07.2019 - 08.2019
- Diagnose and fix software and computer related issues.
- Assist staff who use the hospital management systems with their technical challenges.
- Register new staff on the system and assign user role to them.
Internship
Obuasi Municipal Assembly
Obuasi
07.2018 - 08.2018
- Network configuration and troubleshooting.
- Fixing of faulty computers.
- Hardware and software installation and maintenance.
- Backing up information/data and performing General updates (drivers, operating systems).
Education
BTECH - Information Communication and Technology
Ho Technical University
12.2022
HND - Information Communication and Technology
Ho Technical University
12.2020
General Arts - West African Senior School Certificate Examination (WASSCE)
Mansoman Senior High School
12.2017
Skills
- Microsoft Office Suite
- Hospital Management Systems
- Claim IT
- Cash Handling
- Financial Processing
- Records Management
- NHIS Claims Processing
- IT Support
- Troubleshooting
Personal Qualities
- Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
- I am a good team player when it comes to collaboration, taking initiatives and team work.
- I have excellent customer service.
- I am committed to continuous learning, professional development and self improvement.
Timeline
Medical Records Officer
Fk Effah Community Hospital
08.2023 - 07.2026
BD Quality Controller
Sunda FM Manufacturing Company LTD
02.2023 - 04.2023
National Service personnel
Obuasi Government Hospital
09.2020 - 08.2021
Internship
Obuasi Government Hospital
07.2019 - 08.2019
Internship
Obuasi Municipal Assembly
07.2018 - 08.2018
BTECH - Information Communication and Technology
Ho Technical University
HND - Information Communication and Technology
Ho Technical University
General Arts - West African Senior School Certificate Examination (WASSCE)
Mansoman Senior High School
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Records Officer, Cashier, Claims Officer, IT Support DeskWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteLocation: Accra, Ghana
Open to relocation: Yes