Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelvin Kwadwo Frimpong

Kumasi

Summary

Dynamic Retail Sales Associate with 4 years of experience at Provision Store, recognized for boosting sales by 10% through strategic upselling. Adept in problem-solving and customer service, I excel in delivering tailored product recommendations that enhance customer satisfaction and drive revenue growth. Proven ability to train teams and manage high-volume environments effectively.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Retail Sales Associate

Provision Store
Kumasi
10.2020 - 10.2024
  • Kumasi, GhanaIncreased monthly sales 10% by effectively upselling and cross-selling products to maximize profitability.Prevented store losses by leveraging awareness, attention to detail, and integrity to identify and investigate concerns.Processed payments and maintained accurate drawers to meet financial targets.

NDC PUB, 10/2024 08/2025

NDC PUB, Takoradi, Ghana

Upsold seasonal drinks and pastries, boosting average store sales GH¢1500 weekly.

Managed morning rush of over 200 customers daily with efficient, levelheaded customer service.

Trained entire staff of 15 NDC PUB in new smoothie program offerings and procedures.

Education

Bachelor of Science - Computer And Information Sciences

Takoradi Technical University
Takoradi , Ghana
10.2021 - 01.2026

Kwadwo Frimpong

Skills

  • Problem solving
  • Customer service
  • Data analysis
  • Project management

Languages

English
First Language
English
Upper Intermediate (B2)
B2

Timeline

Bachelor of Science - Computer And Information Sciences

Takoradi Technical University
10.2021 - 01.2026

Retail Sales Associate

Provision Store
10.2020 - 10.2024

Kwadwo Frimpong
Kelvin Kwadwo Frimpong