As a seasoned relationship manager and business development manager, I've achieved significant milestones in revenue growth, fostering strategic partnerships and delivering exceptional customer experience which enhances the expansion of my customer base for the company at large.
Overview
9
9
years of professional experience
Work History
Business Development Officer
STREAMLINE AQUATICS
09.2025 - Current
Developing and executing strategies to drive program enrollments and facility usage.
Building and maintaining strong relationships with schools, churches, corporate organisations and community groups.
Designing and implementing marketing and promotional campaigns (digital and offline)
Identifying new business opportunities , partnership and revenue streams
Assisting the facility manager with sales reporting , client engagement and contract management .
Supporting events hosted at the facility to ensure maximum participation and visibility.
PERSONAL/ PRESTIGE BANKER (outbound)
First National Bank Ghana Makola branch
06.2018 - 12.2024
To acquire a minimum of 40 cheque accounts or salary accounts in a month.
To bring in a total liability of at least one million cedis
To book loans or obtain a total asset of at least one hundred cedis every month.
Set up clients and educate them on our swift online banking platform.
To manage clients thus to ensure their accounts are transactional or active from account opening stage.
To manage clients to enhance your relationship with them and ensure a portfolio growth every month thus getting very Huge deposits from your clients.
You make sure all account opening documents are filled correctly, indexed appropriately and account opened well by you as FNBG encourages owner manger culture.
You also make sure you serve customers well and satisfy their needs when you are on the front line of the banking hall.
Oral presentations during sales activations, promotions or Market storms.
Aggressive and professional prospecting for new business by visiting companies followed with calls, presentations and cross selling of FNBG products to already existing customers or potential customers.
Preparation of call reports on daily Sales activities.
Business Development Manager
Mega Sales & Academy Ltd
06.2017 - 09.2017
Making Sales Calls and Expanding Market Share
Incorporate social selling your sales process
Use LinkedIn for social selling
Being result-driven sales employee responsible for all sales job duties, from generating leads to closing sales.
Work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
Stay up-to- date with product features and maintain our corporate image in high standards.
Achievements and responsibilities:
Client acquirer
Universal Merchant Bank (NIA Branch)
11.2016 - 06.2017
To acquire a minimum of 20 accounts in a month
To obtain an initial deposit of at least 40,000 cedis in a month
To build and manage the relationship of the clients brought on board.
Oral presentations to audience at Market Storm / Sales Promotion events.
Prospect for new business via sales calls and presentation and cross sale of UMB investment and insurance products.
Opening customer accounts with necessary KYC documentation.
Prepare call reports on marketing activities.
Provide inputs for the formulation and implementation of branch sales/ marketing strategies and objectives.
Education
Bachelor of Arts - Psychology And Information Studies
University of Ghana
Legon
11.2015
Skills
Marketing
Relationship management
Strategic planning
New business development
Client acquisition
Business intelligence
CRM management
Research
Performance goals
Training and mentoring
Timeline
Business Development Officer
STREAMLINE AQUATICS
09.2025 - Current
PERSONAL/ PRESTIGE BANKER (outbound)
First National Bank Ghana Makola branch
06.2018 - 12.2024
Business Development Manager
Mega Sales & Academy Ltd
06.2017 - 09.2017
Client acquirer
Universal Merchant Bank (NIA Branch)
11.2016 - 06.2017
Bachelor of Arts - Psychology And Information Studies