Experienced Network Engineer skilled in network configuration, troubleshooting, and firewall management. Committed to delivering exceptional customer service and training development to enhance team performance.
Results-oriented network engineer with over two years of experience in designing, implementing, and managing complex network systems. Proven ability to troubleshoot and resolve network issues, ensuring seamless connectivity, and optimal performance. Skilled in routing and switching, firewall configuration, and network security. Excellent communication and teamwork abilities, adept at collaborating with cross-functional teams to achieve organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Network Engineer
VRA GHANA
AKOSOMBO
11.2024 - 09.2025
Configured network equipment to ensure optimal performance and connectivity.
Assisted in troubleshooting network issues to maintain system reliability.
Monitored network traffic to identify potential problems and bottlenecks.
Collaborated with team members to implement network security protocols.
Documented network configurations and updates for future reference.
Communicated effectively with clients to gather requirements and provide support.
Installed software updates on servers, routers, firewalls, and other network devices.
Provided technical support to users experiencing difficulties with their networks.
Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
Employed firewalls and VPNs to safeguard network security.
Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
Seven years of experience working with SCOAN Ghana Branch as a network engineer, as well as a media personnel, also working with the sound department, broadening my understanding of sound systems.
Experience in the design and implementation of network infrastructure solutions.
Proficient in the configuration and troubleshooting of routers and switches.
Strong knowledge of networking concepts and protocols, such as TCP/IP and VLANs.
Develop and deliver training materials to ensure efficient learning and understanding of the subject matter.
Provide guidance and support to colleagues, and practical exercises.
Collaborate with other trainers and subject matter experts to enhance training programs.
Worked in the Management Information Systems (MIS) personnel at the Volta River Authority (VRA) in Akosombo.
Spearheaded technical support and maintenance of computer systems, ensuring seamless operations.
Demonstrated exceptional customer service skills, resolving complex issues with poise and professionalism.
Utilized a proactive approach to identify and resolve technical issues, improving efficiency and productivity.
I worked at the VISL Akosombo VRA. This is the school of VRA, which includes the grade school, JHS, and SHS. I worked as the IT personnel, solving most of their IT difficulties in all sections, giving me much more work experience in this sector as well.
Education
Bachelor of Science - Computer Science
KNUST GHANA
KUMASI, GHANA.
11-2024
Skills
Network configuration
Technical troubleshooting
System monitoring
Firewall management
Customer service
Training development
Communication skills
Project management
Firewall management tools
Network performance monitoring
DNS implementation
Real-time network monitoring
Languages
English
First Language
Certification
BACHELOR IN COMPUTER SCIENCE
Accomplishments
Won the best mis service personnel of my badge
Took the best-dressed personnel
I worked in one of the biggest churches in Ghana, SCOAN Ghana, as their network personnel, media person, and also worked in the sound team