Kelvin Afari
Kumasi
Summary
Dedicated Housekeeping Room Attendant with a proven track record at Friendship Hotel, enhancing guest satisfaction through meticulous cleaning and guest relations. Skilled in advanced cleaning techniques and effective communication, I consistently ensured rooms met the highest standards of cleanliness, contributing to a 20% increase in guest satisfaction scores.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
Friendship Hotel
Kumasi
01.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
High School Diploma -
Saint Andrews Senior High School
Dunkwa-On-Offin,Ghana09.2022
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Waste disposal
- Cleaning techniques
- Vacuuming carpets
- Furniture polishing
- Dusting surfaces
Languages
English
Intermediate (B1)
Timeline
Housekeeping Room Attendant
Friendship Hotel
01.2023 - Current
High School Diploma -
Saint Andrews Senior High School