Summary
Overview
Work History
Education
Skills
Otherskills
Certification
Degree
Personal Information
References
Personalprofile
Positions Held
Websites
Timeline
Generic

KELLY DONKOR

Accra

Summary

Dynamic professional with a proven track record at Youth Employment Agency, excelling in roles requiring exceptional administrative support and customer service. Mastered document control and relationship development, significantly enhancing operational efficiency. Skilled in communication and executive support, adept at prioritizing tasks to meet deadlines while maintaining data confidentiality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrator / Executive Assistant to the Deputy Chief Executive

Youth Employment Agency
11.2021 - 12.2024
  • Managed office supplies inventory and placed orders when necessary
  • Maintained a filling system for important documents such as contracts and invoices
  • Coordinated meetings, conferences and travels
  • Prepared reports on various projects for management review
  • Created presentations using Microsoft PowerPoint for senior management team members
  • Monitored emails, sorted mail and distributed correspondence accordingly
  • Ensured all paperwork was completed accurately before submission deadline

National Service Personnel

Youth Employment Agency
08.2020 - 08.2021
  • Participated in training sessions equipping unemployed youth on current working trends
  • Engaging with employers to sign on to the job center website
  • Created reports for my supervisor
  • Posted available jobs on the job center portal

Sales Agent

Prudential Life Insurance
Accra
06.2019 - 08.2019
  • Educating potential customers on the companies policies
  • Selling insurance policies to customers
  • Keeping in touch with customers to maintain relationship
  • Key Skills needed for the role: Customer Service, Communication Skills, Phone Skills, Marketing Skills

Education

MASTER OF ART - BRANDS AND COMMUNICATION MANAGEMENT

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA)
Accra
01.2024

BACHELOR OF SCIENCE - MARKETING

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA)
Accra
01.2020

BUSINESS -

GHANA NATIONAL COLLEGE (GHANACOLL)
01.2016

GRACE INTERNATIONAL SCHOOL
01.2013

Skills

  • Customer Service
  • Communication Skills
  • Honest and ethical
  • Document control
  • Resource optimization
  • Reporting and documentation
  • Team collaboration
  • Administrative support
  • Deadline adherence
  • Executive support
  • Mail handling
  • Work Planning and Prioritization
  • Documentation and reporting
  • Goal setting
  • Relationship development
  • Data confidentiality
  • Calendar management

Otherskills

Microsoft Word, Excel, PowerPoint, English, Twi, Nzema, Ga, Music, Traveling, Movies

Certification

  • Master of Art in Brands and Communication Management, 08/01/24
  • Bachelor of Science in Marketing, 08/01/20
  • W.A.S.S.C.E, 06/01/16
  • B.E.C.E, 06/01/13

Degree

BSc, Marketing

Personal Information

Title: Member of the Women’s Committee for Bachelor of Science Marketing Students Association (2019-2020), Member of the Women’s Committee for Bachelor of Science Marketing Students Association (2019-2020)

References

  • Lydia Atiemo, Deputy Chief Executive Officer (Finance and Administration), Youth Employment Agency, 056638178, Lydia.atiemo@gmail.com
  • Kwaku Addai, Head, Broker Distribution Channel, Prudential Life Insurance, Ghana, 0243600688, kwaku.addai@prudential.com.gh
  • Ebo Botchway, Lead Lecturer (Managerial Economics), University of Professional Studies, Accra, 0205798082, botchway.ebo@upsamail.edu.gh

Personalprofile

To build a career in a world-class organization, reflecting a key player in current competitive business environment and self-actualization, I am modest, result-driven, industrious, self-motivated and confident individual and an effective team leader/player with exceptional interpersonal skills. I am highly flexible and adapt at multi-tasking and a survivor in a fast-paced environment. I am an exceptional motivated self-starter and communicator, time conscious and loves challenges.

Positions Held

Member of the Women’s Committee for Bachelor of Science Marketing Students Association (2019-2020)

Timeline

Administrator / Executive Assistant to the Deputy Chief Executive

Youth Employment Agency
11.2021 - 12.2024

National Service Personnel

Youth Employment Agency
08.2020 - 08.2021

Sales Agent

Prudential Life Insurance
06.2019 - 08.2019
  • Master of Art in Brands and Communication Management, 08/01/24
  • Bachelor of Science in Marketing, 08/01/20
  • W.A.S.S.C.E, 06/01/16
  • B.E.C.E, 06/01/13

MASTER OF ART - BRANDS AND COMMUNICATION MANAGEMENT

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA)

BACHELOR OF SCIENCE - MARKETING

UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA (UPSA)

BUSINESS -

GHANA NATIONAL COLLEGE (GHANACOLL)

GRACE INTERNATIONAL SCHOOL
KELLY DONKOR