Katelyn AGBEDOE
Accra
Summary
Dynamic hospitality professional with extensive experience at the Chinese Casino, excelling in customer service and maintaining high cleanliness standards. Proven ability to thrive under pressure while managing multiple tasks. Skilled in deep cleaning and sanitation, complemented by strong teamwork and communication abilities, ensuring a welcoming environment for all guests.
Overview
6
6
years of professional experience
Work History
Waitress / Hospitality Staff
Chinese Casino
Accra
01.2024 - Current
- Served customers efficiently in busy environment while ensuring cleanliness standards
- Maintained cleanliness of working and customer areas to enhance overall dining experience
- Followed strict hygiene and service standards
- Assisted with cleaning duties during and after shifts
- Collaborated with team members in fast-paced setting to deliver exceptional service
Waitress / Hospitality Staff
Event Hub
Accra
04.2020 - 08.2023
- Delivered customer service in a fast-paced environment
- Maintained cleanliness of dining areas before, during, and after service to enhance customer experience
- Ensured tables, floors, and customer areas were clean and presentable to support a welcoming environment
- Handled multiple tasks while maintaining hygiene standards to deliver consistent service under pressure
- Worked long shifts under pressure in busy periods
- Assisted in general cleaning and closing duties
Education
Armed Forces Senior High School - Home Economics
Armed Forces Senior High School
Burma Camp 06-2019
Skills
- Customer service
- Order taking
- Time management under pressure
- Attention to detail
- Housekeeping & room cleaning
- Sanitation standards
- Hygiene procedures
- Order management
- Physical stamina for long shifts
- Adaptability
- Teamwork and communication
- Time management
References
Mrs. Irene Dentsil
Languages
English (Fluent)
Certification Training
Food Handling & Hygiene Awareness
Timeline
Waitress / Hospitality Staff
Chinese Casino
01.2024 - Current
Waitress / Hospitality Staff
Event Hub
04.2020 - 08.2023
Armed Forces Senior High School - Home Economics
Armed Forces Senior High School