KAREN AGU
ACCRA
Summary
Dynamic professional with a proven track record at Greater Accra Regional Hospital, excelling in document management and customer service. Skilled in fostering team collaboration and enhancing productivity through effective time management. Recognized for streamlining processes and maintaining confidentiality, ensuring superior outcomes in administrative support and client relations.
Overview
10
10
years of professional experience
Work History
Administrator
Greater Accra Regional Hospital
10.2022 - 08.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Improved employee productivity with effective time management strategies for daily tasks.
Consultant
Price Waterhouse and Coopers
08.2019 - 08.2021
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Managed client relationships through regular check-ins and updates on project progress.
- Liaised with customers, management and sales team to better understand customer need recommend appropriate solutions.
- Managed the receivership company (GN bank/First Allied Bank) assets.
- Collected, arranged and input information into data base system.
- Boasted customer experiences by delivering superior customer service, issue resolution and merchandising.
Personal Assistant
p
02.2014 - 04.2019
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor of Science - Business Administration
University of Professional Studies
08-2022
No Degree - Journalism
National Film And Television Institute
08-2017
Skills
- Document management
- Team building and leadership
- Data confidentiality
- Time management
- Customer service
- Administrative support
- Document control
- Scheduling appointments
Timeline
Administrator
Greater Accra Regional Hospital
10.2022 - 08.2023
Consultant
Price Waterhouse and Coopers
08.2019 - 08.2021
Personal Assistant
p
02.2014 - 04.2019
Bachelor of Science - Business Administration
University of Professional Studies
No Degree - Journalism
National Film And Television Institute
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