Justice Yartey
Tuba
Summary
I am a very calm and smart young man who can equally work under pressure and also good at managing risk and provide opportunities for further development. Able to control a large team to deliver results in line with client requirement. Possess a commitment in delivering customer service: excellence and reputable for ensuring complete customer satisfaction. Always aiming to deliver the best in teaching at a new challenging role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Night Customer Advisor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Tele sales
Kaff Food and Apartment
01.2019 - 01.2020
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame objections using friendly, persuasive strategies.
- Recorded contact information of customers and potential customers in internal database.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Education
Telecom Engineering
GHANA TECHNOLOGY UNIVERSITY COLLEGE
TesanoGENERAL SCIENCE
LABONE SENIOR HIGH SCHOOL
2016
New Covenant Academy JHS
01.2013
Skills
- Strong Verbal Communication
- Teamwork
- Leadership Skills
- Time Management
- Customer Service
- Adaptability
- Creativity
- Call Management
- Data Collection
- Data Entry
- Complaint Resolution
- Product Knowledge
- Customer Relationship Management (CRM)
- Critical Thinking
- Shipping Procedures Understanding
- Technical Support
- Prioritization
- Brand Representation
- Computer Proficiency
- Call Center Operations
- Warehousing Functions
- Customer Relations
- Key Stakeholder Relationship Building
- Spreadsheets
- Office Equipment Proficiency
- Client Relations
- Problem-Solving Abilities
Attributes
- I am self-motivated and highly reliable
- I am ready to learn new things and easily adjustable to new environment and conditions
- I am innovative and adaptive to change
Language
English, Twi
Personal Information
- Gender: Male
- Marital Status: Single
- Date of Birth: 08/13/99
- Nationality: Ghanaian
References
Mr. Kwasi Affum (Kaff Foods), 0265188624 Mr. Kobbe Benson, 0559889252
Timeline
Tele sales
Kaff Food and Apartment
01.2019 - 01.2020
Telecom Engineering
GHANA TECHNOLOGY UNIVERSITY COLLEGE
GENERAL SCIENCE
LABONE SENIOR HIGH SCHOOL
New Covenant Academy JHS
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