JULIET ADDO
KUMASI
Summary
Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Waiteress
Azmera Restaurant
12.2021 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Waiteress
Sunshine Salad Bar And Restaurant
05.2020 - 06.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Waitress
The Buka Restaurant
02.2018 - 03.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree -
Dwamena Akenten Senior High School
Kumasi, Ghana07.2004
Skills
- Food Sanitation
- Billing and Payment Processing
- Alcoholic Beverage Service
- Soft Drink Service
- Food and Beverage Pairings
- Service Quality
- Customer Loyalty Programs
- Collaborative Relationships
- Restaurant Operation
Languages
English
Advanced (C1)
Timeline
Restaurant Waiteress
Azmera Restaurant
12.2021 - Current
Restaurant Waiteress
Sunshine Salad Bar And Restaurant
05.2020 - 06.2021
Restaurant Waitress
The Buka Restaurant
02.2018 - 03.2020
No Degree -
Dwamena Akenten Senior High School
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