Healthcare Administrator with 2years of proven experience in the Ghana Health Service. Accomplished measurable results to service patients in clinical/ hospital systems. Possess a comprehensive background in Healthcare Management, Health Laws/Regulations, Personnel Management and Training and Development. Managed risk upon multiple lines to protect assets, property, and equipment valued meeting the expectations of senior leadership.
•Responsible for the administration of the daily business operations such as determine the cost for products to be purchased.
•Source and interview suppliers; negotiate contracts, costs, receipts of incoming goods and inventory control.
•Responsible for acquiring all the necessary materials, equipment needed by various departments to enhance efficiency and effectiveness of work done to improve employees as well as patient’s quality in the facility.
• Responsible for the disposal of unserviceable items.
• Responsible for healthcare data analytics, pre-authorization, insurance verification and referral request.
•Responsible for running control before a patient is tested in the laboratory.
• Promoting ethics and help identify improper conducts in the facility.
•Responsible for making sure that goods procured from registered suppliers are of quality before they are sent to the store department.
• Managing the quality of overall provision of patient care and safety in alignment with regulatory agencies.
• Coordinating all aspects of patient care from admission and discharge
• Ensuring the provision of education to the patient and family regarding access care including medical instructions.
• Addressing patient concerns, issues, grievances, and questions including the review of patient satisfaction surveys as well as providing quality healthcare for patients.
•Cross check while entering information for patients to avoid misfiling.
• Developing and communicating efficient and timely patient schedules to ensure maximization of facility efficiency.
• Responsible for measuring/assessing clinical business activities with an emphasis on improving clinical product line performance.
• Performed the verification of insurances that include Medicare and Medicaid along with private
• Directing the hospital accreditation program and management improvement studies.
• Managed daily operations, staffing, patient service, development and financial performance of thriving outpatient.
• Developed measurement guidelines and associated spreadsheets to track performance and key indicators.
• Participated in practice development and marketing activities under the healthcare system brand.