Summary
Overview
Work History
Education
Accomplishments
Languages
Resilience,
Selfless
Tenacious
Team player
Hardworking
Timeline
Generic
JULIANA LAARDI

JULIANA LAARDI

KUMASI

Summary

Personal Banker/ sales manager, focused on satisfying customers by providing high-quality service. Determined and dedicated to exceeding mandates. Eager to take on higher responsibilities.

Hardworking upcoming peoples leader in the banking industry proficient in acquiring customers and increasing revenue.

Seven (7) years of progressive experience. Strategic planner and keen problem solver.

Proficient in sales, presentation development and due diligence. Strengths include relationship building and problem-solving.

Self-Motivated personal Banker, enthusiastic about cultivating strong customer and community relationships. Sales expert familiar with bank regulations and best practices.

Overview

16
16
years of professional experience

Work History

Banking Officer

Absa Bank Gh. LTD.
KUMASI
12.2007 - Current
  • Analyzed customer financial needs and recommended appropriate banking products.
  • Developed relationships with customers to increase sales of bank services.
  • Maintained accurate records of customer accounts transactions.
  • Provided advice and guidance on financial matters including investments and savings plans.
  • Resolved customer complaints in a timely manner.
  • Verified accuracy of documents related to loan processing activities.
  • Attended seminars and workshops to stay abreast of industry trends.
  • Coordinated with other departments within the bank to meet customer needs.
  • Advised customers on how best to manage their finances according to their individual goals.
  • Provided value-added approach to meet customer personal financial needs by analyzing and profiling customers and cross-selling financial products.
  • Determined whether members were eligible for new services.
  • Drove branch growth and profitability, building credibility, developing relationships and increasing visibility within community and industry.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads

Education

MBA - LAogistics And Supply Chain Management

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi
09.2013

Accomplishments

  • I have received many awards over the years. The most recent in 2023 being long service award (15YEARS), RBB Certificate of Recognition award for 1st half year, 2nd half yaer and 3rd half year of 2023-Best Insurance Penetration Driver WINNER.

Languages

English
First Language

Resilience,

  • i always repair myself whenever there is a setback, a disappointment or a lose so i can continue the journey of life, so i can survive in the cooperate environment, so i can continue to survive and support my kids and others.

Selfless

I aspire to take up challenging and leadership roles so i learned to serve others. 

Leadership is all about being a servant.

Tenacious

  • I am a very persistent person, a go getter and so do not easily let go.

Team player

  • I have the qualities of a team player so i intentionally and deliberately demonstrate them since i intend to take up leadership roles. Naturally, these qualities must be a part of me since i will be dealing with people. Communication, conflict resolution, reliability, collaboration, humility, active listening, creativity, motivation, recognition, emotional intelligence etc. are some soft skills i learnt in my dealings with my team mates and has really yielded positive results.

Hardworking

  • Hard work pays i always tell myself so i do not joke with my duties.
  • open and always ready to learn other things and learn from other people because knowledge is power.
  • I love success so i always strive to be amongst the best.
  • I am a detailed person and so making sure i leave things better than i meet them.

Timeline

Banking Officer

Absa Bank Gh. LTD.
12.2007 - Current

MBA - LAogistics And Supply Chain Management

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

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JULIANA LAARDI