JULIAN OBENG
ACCRA
Summary
A result oriented and excellent team player, though currently autonomous, dedicated to ensuring the achievement of organizational objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Depot Representative
TotalEnergies Marketing Ghana PLC
12.2020 - Current
- Autonomous Distribution/Depot Representative in second biggest area in terms of sales of WP in Ghana
- Ensure effective and efficient processing of all deliveries into SAP
- Manage daily commercial relationship with over 200 Dealers/Consumer customers on White product deliveries
- Invoice accurately and timely to ensure that TPG PLC achieves its sales and revenue targets which translate into good shareholder/shareholders profits
- Ensures loading has been carried out and goods issue made into SAP
- Ensures SLA (Service Level Agreement- Procedure to improve TPG PLC's ability to effectively carry out Order-To-Delivery product dispatch process) provisions is always respected
- Supervises order-to-delivery of product lifting from depots to all customer sites
- Ensures released orders are duly matched or scheduled on appropriate truck to ensure economic routine is achieved
- Complete scheduled orders placed early enough on ERDMS (Electronic Records Documents Management System)/NPA Portal to avoid late loading
- Ensures product lifted is system invoiced and relevant dispatch document completed (INVOICE, PDRC-Product Delivery/Receipt Checks, UPPF-Unified Petroleum Price Fund)
- Ensures up to date accounting of stocks reconciliation through SAP and ERDMS report
- Perform Proof of Delivery (POD) after trucks return from deliveries in SAP
- Signed copies of daily and window reconciliations with stakeholders thus BDC-Bulk Distribution Company and CEPS- Customs, Excise and Preventive Service sent together with hard copies to Accounts
- Supervise Doping and Sealing of White Products by SGS team to give quality products to markets
- Record and submit CEPS payment upon receipts to avoid suspension from loading.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Ran errands and provided general office support in professional environment.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Applied effective time management techniques to meet tight deadlines.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Organized and detail-oriented with strong work ethic.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
Card Operations
TotalEnergies Marketing Ghana PLC
10.2018 - 11.2020
- Support, Accra (Total Card & E-Business Unit)
- Managing card and POS functionalities database of over 4000 customers and over 250 service stations
- Back Office Support for card creation, customer queries and handling card complaints
- Card Stock Management at Total Card
- Customer Prospection for Total Card and presentations for companies
- Periodic reporting on B2C, B2B, Troxi sales and activations across network
- Ensured rollout of 10 marketing campaigns
- Participated in card sales activations every quarter
- Prepared proper documents for biannual audit sessions for department
- Engaged other departments and media on introduction of new card products and services
- Trained over 200 front liners on use of POS.
- Organized system operating procedures to strengthen controls.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Defined and documented scope of projects for distribution to team.
- Installed system updates to address vulnerabilities and reduce security issues.
- Resolved or escalated problem tickets to resolve user issues.
- Presented business leaders with ROI estimations to drive project planning.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Investigated system issues and implemented resolutions to reduce downtime.
- Enhanced interfaces to promote better functionality for users.
- Developed diagrams to describe and lay out logical operational steps.
- Researched and adopted new technologies to add value to existing offerings.
- Diagnosed, troubleshot and resolved network and system problems.
- Educated stakeholders on data protection tactics to reduce breaches.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Gathered requirements and performed gap analysis through design workshops with users.
- Established specifications and coordinated production with software programmers.
- Provided client support on system operation and troubleshooting.
- Resolved malfunctions with systems and programs through troubleshooting.
Fuels Supply Support
TotalEnergies Marketing Ghana PLC
09.2017 - 09.2018
- Accra (Supply & Distribution Unit)
- Planning to secure projected Fuel and Bitumen volumes with right quality available for selling by Marketing
- Prompt reporting on Fuel supply situation across Depots to aid Depot Supervisors on Fuel Lifting
- Monitoring of Bitumen stock and imports to ensure no stock out at Bitumen Plant-Takoradi
- Supervising of stock taking operations for Excellium additives globally (Tema, Kumasi, Takoradi and Tamale)
- Maintain close contact with key stakeholders in industry (Depots, Ghana Revenue Authority-GRA, National Petroleum Authority-NPA, Ghana Ports and Harbor Authority-GPHA)
- Weekly report on volumes for Fuels and Bitumen supplied for week globally
- Analyzing of Daily scheduled orders together with Loaded orders and Monitoring of orders in SAP to ensure all orders are supplied
- Engaged in drafting of procedures for Fuels section (Bitumen, Procedures for setting of Pump price on Totems, Excellium Additive Import)
- Prepared Due Diligence for all Bulk Distribution Companies (BDCs)
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in team environment.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Passionate about learning and committed to continual improvement.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Backoffice
TotalEnergies Marketing Ghana PLC
06.2016 - 08.2016
- Marketing Services Unit (Marketing Communication/SFS)
- Total Petroleum
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
Retail Network
TotalEnergies Marketing Ghana PLC
06.2014 - 08.2014
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts Degree - Psychology and Information Studies
University of Ghana
Accra,Ghana2017
WASSCE, Diploma - Business Commerce
Presbyterian Boys Senior High School
2013
Skills
- Proficient in
- Microsoft Office (Word, Excel, PowerPoint, Teams), Outlook, System Application Product-SAP
- Excellent Time Management skills and Multitasking abilities
- Great customer service orientation and communication skills
- HOBBIES / INTERESTS
- Reading/Researching
- Watching fascinating documentaries
- Travelling
- Debating
- Personal Representative
- Team Representative
- Representative Training
- Company Representative Management
- Certified Service Representative
- Sales Representative Scheduling
- Project Representative Expertise
- Sales Representative of Month Award
- Source Depot
- Inspection Depot Home Guide System
- Enercom Energy Depot for Business
- Active Listening
- Data Entry
- Teambuilding
- PPE Compliance
- Planning and Coordination
- Analytical and Critical Thinking
Additional Information
- ACHIEVEMENTS/AWARDS , Second Class Honors-May 2017
- Responsible for bulk card creation during the rollout of TROXI CLUB marketing campaign in Total Ghana-increasing sales to about 12million litre annually. (2018) Part of the Team responsible for streamlining Excellium Additives in SAP and on the ground. (January 2022) Responsible for the rollout of Track-n-Trace logistics tool for the tracking and timely delivery of products to customers. (June 2022)
Languages
French
Elementary (A2)
German
Beginner (A1)
Timeline
Depot Representative
TotalEnergies Marketing Ghana PLC
12.2020 - Current
Card Operations
TotalEnergies Marketing Ghana PLC
10.2018 - 11.2020
Fuels Supply Support
TotalEnergies Marketing Ghana PLC
09.2017 - 09.2018
Backoffice
TotalEnergies Marketing Ghana PLC
06.2016 - 08.2016
Retail Network
TotalEnergies Marketing Ghana PLC
06.2014 - 08.2014
Bachelor of Arts Degree - Psychology and Information Studies
University of Ghana
WASSCE, Diploma - Business Commerce
Presbyterian Boys Senior High School
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