Jude Yen Abane
Bolgatanga, Nabdam District
Summary
Reliable practice manager offering several years of experience working in busy, customer-driven environments.
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
1
1
year of professional experience
Work History
Private Teaching Practice
Malmin Privileged Academy
Bolgatanga
10.2024 - 11.2024
- Coordinated special projects related to improving efficiency within the organization.
- Responded promptly to customer inquiries regarding billing issues or complaints about service delivery.
- Resolved conflicts between employees or customers in an effective manner.
- Prepared and graded subject tests for students.
- Implemented classroom management strategies to create a safe and productive learning environment.
- Fostered a positive relationship between the instructor and each student by providing support and guidance when needed.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Assisted students in developing and improving their reading, writing, and math skills.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Encouraged students to develop critical thinking skills through interactive activities and discussions.
- Monitored students' academic performance in order to identify areas for improvement.
- Created lesson plans tailored to the needs of each student.
- Motivated students who were struggling academically by offering encouragement.
- Instructed classes using various teaching methods such as lectures, group activities, demonstrations.
- Utilized technology-based tools to enhance instruction and facilitate learning.
National Service Personal, Assistant Postgraduate
School Of Development Studies, UCC
Cape Coast
11.2023 - 09.2024
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Processed faculty requests for new resources.
- Conducted library tours to introduce patrons to resources available in the library.
- Transported and reimplemented AV equipment and verified functionality following moves between locations to optimize performance.
- Compiled bibliographies on various topics for use by students or faculty members.
- Researched questions and concerns from customers.
- Kept resources in clean and working fashion to maintain availability for use.
- Oversaw daily operations, ensuring efficient customer service and resource accessibility.
- Maintained an up-to-date knowledge of publishing trends to ensure a relevant and comprehensive collection.
- Replaced worn labels and barcodes to keep materials in good physical condition.
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials.
- Compiled and analyzed library usage statistics, adjusting services and collections to meet changing needs.
- Fostered a welcoming and inclusive library environment, encouraging community participation and lifelong learning.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor Of Science In Economics - School Of Economic Studies
University Of Cape Coast
Central Region 02-2023
THE WEST AFRICAN EXAMINATION COUNCIL ( WASSCE) - General Arts
ALL FOR CHRIST SENIOR HIGH/TECHNICAL SCHOOL
Berekum, B/A Region05-2019
Skills
- Revenue cycle management
- Staff management
- Operations management
- HIPAA compliance
- Workflow efficiency
- Resource utilization
- Policy development
- Strategic planning
- Budgeting expertise
- Bookkeeping
- Marketing
- Feedback delivery
- Research, policy design and forecasting
Languages
English
First Language
Timeline
Private Teaching Practice
Malmin Privileged Academy
10.2024 - 11.2024
National Service Personal, Assistant Postgraduate
School Of Development Studies, UCC
11.2023 - 09.2024
Bachelor Of Science In Economics - School Of Economic Studies
University Of Cape Coast
THE WEST AFRICAN EXAMINATION COUNCIL ( WASSCE) - General Arts
ALL FOR CHRIST SENIOR HIGH/TECHNICAL SCHOOL
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