JUDAH NANA YAW ADDAI ENTI
ACCRA
Summary
To be a valued professional and use my knowledge and skills to contribute to the progress of the organization I work in, contributing to meaningful causes, making positive impact on society, and collaborating with passionate individuals dedicated to making a difference in the world.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Vice President
Winners Chapel Ghana-Lapaz
Lapaz
02.2025 - Current
- Designed evangelical concentrated programs that motivated youth members while drawing more non youth members to fellowship.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
Team Lead-HR Services
The Capital Group Limited
09.2023 - Current
- Tracked punctuality of contracted employees.
- Designated and coordinated tasks among team members.
- Recruited contract staff for designated clients in the Banking, IT and Engineering. This involved shortlisting of CVs, conducting interviews and preparing interview reports.
- Managed excel and software database of staff outsourced to designated clients.
- Facilitated training and orientation sessions for outsourced staff.
- Prospected company services to potential clients.
- Provided advice and recommendation on disciplinary actions.
- Attended to correspondents and prepared reports and memos.
- Embarked on staff visitation within Accra and outside the Greater Accra region.
- Maintained the personal records of outsourced staff on matters such as wages, retirement/resignation, leave and prepared associated management reports.
- Assessed company operations for compliance with Labour Laws.
- Constant engagement with outsourced staff.
- Implemented strategic plans to enhance team performance and productivity.
- Prepared outsourcing policy.
- Implemented new strategies for staff onboarding and recruitment tracking.
Youth Financial Secretary
Winners Chapel Ghana
Lapaz
11.2021 - 01.2025
- Record keeping of financial transactions
- Drafting and vetting budget for youth events and charity missions
- Overviewing yearly financial plan
- Assisted in preparing budgets, forecasts, and other financial reports.
Contact Centre Agent
GCB Bank PLC
11.2021 - 10.2022
- Attended to and resolved customers' complaints, enquiries and service requests promptly.
- .Cross sold the bank's electronic products such as ATM cards and G-money to customers.
- Channelled complaints of customers, branches and other departments to the appropriate source to be resolved quickly.
- Made follow up calls to branches and other departments to ensure issues are resolved quickly.
- Ensured customers received quality customer service and satisfaction when they phoned in.
- Performed any other duties assigned.
Office Clerk
CDH Financial Holdings Ltd
06.2018 - 07.2018
- Updating monetary records and transactions
- Managing department supplies
- Making, organizing and upkeep of employee files
- Updating company database on employee data and work done
- Performing any other duties assigned
Sales Executive
Bayport Financial Services
05.2017 - 06.2017
- Opening loan accounts for customers
- Opening savings accounts for customers
- Filing of documents
- Acquiring potential insurance clients for the bank
- Advertising account benefits to the general public
Education
NATIONAL HR MENTORSHIP COHORT 11 - HUMAN RESOURCE
HR CERTIFICATION CENTRE
EAST LEGON03-2025
Bachelor of Science (BSc) - Human Resource
University of Ghana
01.2023
West African Certificate Examination -
Achimota Senior High School
01.2015
Skills
- Excellent customer service skills
- Proficient in Microsoft Office Suite
- Excellent team player
- Proficient written and verbal communication skills
- Positive work ethics
- Targeted marketing
Hobbies and Interests
- Networking with people
- Reading and Writing
- Singing
- Working out
- Tech Space
References
- Mr. Michael Addo, Manager, GCB Bank PLC, Customer Service Department, Kwame Nkrumah Circle, Accra, 0242824723
- Mr. Yaw Misefa, Principal Statistician, Ghana Statistical Service, Accra, 0243018651
Volunteer Experience
Teens and Young Adults Coordinator, Winners Chapel, Lapaz Branch, Distribution of food items to deprived communities around the Lapaz New Market and Chantan., Sorting and packaging of used clothes for distribution to deprived villages around the country as part of Evangelism by the Youth Creativity Network (YCN), Village Ministry headed by Pastor Jones Boakye.
Certification
- Data Protection Awareness.
Languages
English
First Language
Accomplishments
- Vice President of the Social Media Team and member of the Editorial Team at The Capital Group Limited.
Timeline
Youth Vice President
Winners Chapel Ghana-Lapaz
02.2025 - Current
Team Lead-HR Services
The Capital Group Limited
09.2023 - Current
Youth Financial Secretary
Winners Chapel Ghana
11.2021 - 01.2025
Contact Centre Agent
GCB Bank PLC
11.2021 - 10.2022
Office Clerk
CDH Financial Holdings Ltd
06.2018 - 07.2018
Sales Executive
Bayport Financial Services
05.2017 - 06.2017
NATIONAL HR MENTORSHIP COHORT 11 - HUMAN RESOURCE
HR CERTIFICATION CENTRE
Bachelor of Science (BSc) - Human Resource
University of Ghana
West African Certificate Examination -
Achimota Senior High School
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