Joyna Acquah Amaniampong
Accra
Summary
Enthusiastic individual eager to contribute to team success through hard work,attention to detail, and excellent organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Mr. Evans
Accra, Ghana
11.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
Receptionist
Dr. Nkrumah
Christ The King Hospital, Kumasi
12.2019 - 12.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
- Scheduled office meetings and client appointments for staff teams.
Education
Diploma In Health - Medical Laboratory Technology
Royal Ann College of Health
Kumasi12.2022
Bachelor Of Applied Science - Medical Laboratory Scientist
Accra Technical University
AccraBachelor Of Applied Arts - Fashion And Fabric Consultation
Kumasi Technical University
Kumasi11.2019
Skills
- Customer and Client Relations
- Telephone Skills
- Documentation and Reporting
- Greeting and Seating Clients
- Organization Skills
- Time Management
- Data Inputting
- Technical Support
- Travel Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Receptionist
Mr. Evans
11.2022 - 12.2023
Receptionist
Dr. Nkrumah
12.2019 - 12.2020
Diploma In Health - Medical Laboratory Technology
Royal Ann College of Health
Bachelor Of Applied Science - Medical Laboratory Scientist
Accra Technical University
Bachelor Of Applied Arts - Fashion And Fabric Consultation
Kumasi Technical University