Joycelyn Owusu Afriyie
Sunyani
Summary
Detail-oriented Budget Analyst successful at controlling expenses by conducting comprehensive analyses of diverse data and making accurate projections. Knowledgeable about accounting functions, fiscal requirements and capital expenditures.
Overview
3
3
years of professional experience
Work History
Budget Analyst Assistant
Local Government Service
01.2022 - Current
- Improved budget accuracy by conducting thorough financial analysis and identifying discrepancies.
- Assisted in the development of annual budgets for various departments, ensuring alignment with organizational goals.
- Streamlined financial reporting processes for increased efficiency and accuracy.
- Collaborated with department heads to identify and implement cost-saving measures, reducing overall expenses.
- Compiled statistical data after each month-end closing.
- Contributed to long-term strategic planning initiatives by providing accurate forecasts and financial insights.
- Reviewed purchase requests against available funds, authorizing expenditures while balancing departmental needs with overall budgetary constraints.
Customer Service Representative
GCB Bank
09.2020 - 10.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Business Administration
University of Ghana
Greater Accra Region 11.2020
High School Diploma - Business
St. Monica's Senior High School
Asante Mampong05.2016
Skills
- Project Management
- Financial Modeling
- Microsoft Excel Proficiency
- Risk Assessment
- Attention to Detail
- Time Management
- Accounting Knowledge
- Preparing Budgets
- Data Compilation
Timeline
Budget Analyst Assistant
Local Government Service
01.2022 - Current
Customer Service Representative
GCB Bank
09.2020 - 10.2021
Business Administration
University of Ghana
High School Diploma - Business
St. Monica's Senior High School
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