Summary
Overview
Work History
Education
Skills
Achievementsexperiencecareerhistory
Trainingprofessionaldevelopment
References
Skillssummary
Key Qualifications
Timeline
Generic

Joycelyn Adjei-Mensah

Kwabenya

Summary

Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, and customer relationship management. Results-oriented strategic planner with extensive knowledge of administrative practices. Committed to maintaining a productive and quality-driven environment. Expertise in employee relations, strategic planning, and report preparation. skilled at transcending cultural differences.

Overview

28
28
years of professional experience

Work History

Administrator

Alios Company Limited
01.2017 - Current
  • Writing reports and drafting correspondences
  • Handling petty cash and assisting in the day-to-day running of the Company
  • Consulting, researching, negotiating, and monitoring contracts and agreements with suppliers, service providers, leasing agents, and others
  • Very instrumental in the running of the day-to-day of office; ensuring statutory payments are made on time and handling correspondences and representing the directors at meetings
  • Conducted the negotiations and monitoring of contracts and agreements with subcontractors of Alios Company Limited such as AIS Energy Limited for the installation of solar panels and submersible pumps
  • Geo Gold Engineering Limited is responsible for the drilling of boreholes and Young Enterprise for conducting pumping tests

Administrative Officer

I-WASH Project, WVG
10.2001 - 09.2010
  • Prepare and provide logistical support to the Project Manager, meetings, and workshops
  • Etc
  • Preparing minutes of meetings and matters arising therefrom and dealing with specific correspondence and documentation as and when required
  • Handling protocol issues and coordinating visitors’ schedules and travels, organizing meetings, conferences, seminars, and workshops, and handling departmental petty cash
  • Ensuring the safety and security of office properties and documents
  • Responsible for insurance, legal, safety, and other compliance requirements
  • Updating and filing staff records, organizing medical examinations, helping in recruiting new staff, and in-service training for staff
  • Network administrator in charge of networking (LAN and Wireless networks), installation of software (Lotus Notes, Windows), upgrading of antivirus, and minor repairs of computers and printers
  • Organizing of logistics for field staff and management of kitchen
  • Maintenance of the office, in-charge of security and records of fleet of organizational cars
  • Maintained appointment calendar for many workshops
  • Under the West Africa Water Initiative (WAWI) I supported the organization of annual conferences held in Ghana for World Vision Mali, Niger, and Ghana and WAWI partners like Winrock International, USAID, CWSA, Unicef, New Energy, etc
  • Managed all the busy schedules and travels plans for the Senior Management Team from WARO, the USA, and our major donors like Conrad N
  • Hilton Foundation (CNHF) from United State and our Senior Management Team while performing general office administration duties
  • Handled their hotel bookings and other logistics arrangements
  • Consistently organized annual and bi-annual medical examinations for ages above 50 and less than 50 years staff repeatedly
  • Handled their medical examination follow-ups with respective specialists and consultants; my due diligence in this regard resulted in the timely and effective management of hepatitis B & C which most staff recovered from totally
  • Helping staff to set departmental objectives and quarterly reviews of objectives
  • Performance appraisal and individual staff rewarded based on performance
  • Introduction of VSAT – one of the innovative ways of connecting to the internet, especially in remote areas
  • I was part of the IT team that sited and installed 10 VSATs in all the Area Development Projects (ADPs) in Northern Ghana
  • Conducted internet networking (both infrastructure and physical) among the GI-WASH officers and the ADPs
  • Part of the team that facilitated and conducted Sun-system (accounting software) training for about 30 Finance staff and ADP Managers
  • Was also involved in writing the GI-WASH project payroll
  • Conducted periodic in-service training on basic software and hardware for all staff (both Senior and junior staff)
  • Also, introducing staff to the Lotus Notes messages, both voice, and data
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.

Administrative/Sponsorship Assistant

Sene ADP, WVG
10.1996 - 09.2001
  • Responsible for the processing of annual progress reports, gift notifications, and child history
  • Writing reports and handling other administrative work
  • Responsible between sponsor child and the sponsor for smooth communication
  • Earned commendation from management for the accuracy of annual reports and minutes
  • This is because I kept staff profiles and records updated all the time and screened and responded to memos and e-mail correspondences mostly within 24 hours

Education

Bachelor of Management Studies -

University of Cape Coast
09.2015

Diploma in Management Studies -

University of Cape Coast
09.2012

Diploma in Business Studies -

Tamale Polytechnic
11.2007

Skills

  • Influencing skills
  • Negotiation skills
  • Networking
  • Representation competencies
  • Organizational skills
  • Mobilization skills
  • Management skills
  • Proactive skills
  • Team motivation
  • Knowledge of networking
  • Installation of software
  • Upgrading of antivirus
  • Minor repairs of computers
  • Minor repairs of printers
  • Contract management
  • Client engagements
  • Office Administration
  • Travel Coordination
  • Administrative Support
  • Office Management
  • Document Management
  • Expense Reporting
  • Meeting facilitation
  • Recordkeeping and File Management
  • Travel Arrangements
  • Mail handling
  • Reporting and documentation
  • Equipment Usage Tracking

Achievementsexperiencecareerhistory

  • Alios Company Limited, Administrator, Writing reports and drafting correspondences., Handling petty cash and assisting in the day-to-day running of the Company., Consulting, researching, negotiating, and monitoring contracts and agreements with suppliers, service providers, leasing agents, and others., Very instrumental in the running of the day-to-day of office; ensuring statutory payments are made on time and handling correspondences and representing the directors at meetings., Conducted the negotiations and monitoring of contracts and agreements with subcontractors of Alios Company Limited.
  • I-WASH Project, WVG, Administrative Assistant, Prepare and provide logistical support to the Project Manager, meetings, and workshops., Preparing minutes of meetings and matters arising therefrom and dealing with specific correspondence and documentation as and when required., Handling protocol issues and coordinating visitors’ schedules and travels, organizing meetings, conferences, seminars, and workshops, and handling departmental petty cash., Ensuring the safety and security of office properties and documents., Updating and filing staff records, organizing medical examinations, helping in recruiting new staff, and in-service training for staff., Maintained appointment calendar for many workshops., Managed all the busy schedules and travels plans for the Senior Management Team.
  • Sene ADP, WVG, Administrative/Sponsorship Assistant, Responsible for the processing of annual progress reports, gift notifications, and child history., Responsible between sponsor child and the sponsor for smooth communication., Earned commendation from management for the accuracy of annual reports and minutes.

Trainingprofessionaldevelopment

  • IPMC College of Technology, 10/01/08, Certificate, Hardware and Networking Qualified Professional
  • Sun-lodge Hotel, Accra, 01/27/10, Certificate, Program Management Information System (PMIS)
  • GRWP, Tamale, 01/06/10, Certificate, Stress Management Workshop
  • GRWP, Tamale, 08/01/08, Certificate, Retirement workshop
  • Erata Hotel, Accra, 02/10/05, Certificate, Data Management
  • Radach, Tamale, 11/01/03, Certificate, Digital Imagine workshop
  • Kumasi, 06/01/99, Certificate, Program Tracking System
  • Accra, 01/01/98, Certificate, Sponsorship workshop

References

  • Rev. Dr. Theophillus Adjeso, Deputy Director of DCROP, HoD, Consultant of ENT, University of Development Studies, P. O. Box 1883, Dungu, Tamale, Ghana, tadjeso@gmail.com, 0249000370/0206300769
  • Mr. George B. Crentsil, P.O Box AT 49, Achimota, Accra, Ghana, kcoussey54@gmail.com, 0208119032
  • Mr. Samuel Edusei, CEO, Alios Company Limited, P. O. Box OC414, Odorkor, Accra, Ghana, alioscompany@gmail.com, 0208247209
  • Ms. Rebecca Afful, Program Assistant, Delegation of European Union to Ghana, rebeccaafful@gmail.com, 0244859550

Skillssummary

Excellent influencing and negotiation skills, networking, and representation competencies., Strong organizational, mobilization, and management skills and a proven ability to be proactive and motivate a team., Good knowledge of networking (LAN and Wireless networks), installation of software (Lotus Notes, Windows), upgrading of antivirus, and minor repairs of computers and printers., Experience in contract management including client engagements.

Key Qualifications

  • University of Cape Coast, Bachelor of Management Studies, 10/01/13, 09/30/15
  • University of Cape Coast, Diploma in Management Studies, 10/01/09, 09/30/12
  • Tamale Polytechnic, Diploma in Business Studies, 09/01/05, 11/30/07

Timeline

Administrator

Alios Company Limited
01.2017 - Current

Administrative Officer

I-WASH Project, WVG
10.2001 - 09.2010

Administrative/Sponsorship Assistant

Sene ADP, WVG
10.1996 - 09.2001

Bachelor of Management Studies -

University of Cape Coast

Diploma in Management Studies -

University of Cape Coast

Diploma in Business Studies -

Tamale Polytechnic
Joycelyn Adjei-Mensah