Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Certification
Timeline
Generic

JOYCE ASIEDUA ACHEAMPONG

Accra

Summary

A highly accomplished Project Manager with a strong foundation in Telecommunications Engineering, seeking a new opportunity in the telecommunications industry. Driven by results and motivated to acquire new knowledge, I bring over 6 years of experience leading cross-functional teams to successfully deliver projects.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Officer

Societe Generale Ghana PLC
05.2017 - Current
  • Competencies: Project and change management expertise, Exposure to governance, control and Risk management, Proven ability to work efficiently across teams at all levels.
  • Program Manager for the Integrated Point Of Sale (POS) program: This encompassed critical projects such as Contactless Upgrade for VISA and Mastercard, PAX POS (New terminal sourcing and certifications)
  • Gh Link upgrade, and Mobile Money upgrade; pivotal initiatives for the
  • Card Business
  • Three of these projects were executed with precision under strict timelines, despite the inclusion of off-site and remote teams with varying backgrounds
  • These projects garnered commendation from both regulatory authorities and top management, underscoring their successful planning and execution
  • Programme Coordinator for the 2017 Transformation Programme: I orchestrated cross-functional team collaboration across departments and management levels
  • This strategic approach resulted in the program's successful completion, accompanied by a substantial increase in the bank's overall market share, surpassing the sponsor's target by an impressive 2%
  • Assistant Project Manager for the Mobilize Project (Mobile Banking
  • Application): I played a pivotal role in meticulously testing all functionalities and facilitating the successful product launch.

Networks Operations Centre (NOC) Engineer

Millicom Ghana Limited (Tigo)
09.2016 - 03.2017
  • Monitored Network and Tower managed Service partner's SLAs and efficiently addressed queries, ensuring service excellence
  • Administration of shelter and site accesses for electonic locks, monitoring battery tracking systems and following necessary escalation procedures, enhancing security
  • Diligently monitored and reported site and power alarms, contributing to network stability.

National Service Person

Huawei Technologies S.A Ghana Limited, Vodafone Project
06.2015 - 08.2016
  • Front Office monitoring, ensuring continuous network availability
  • Gained exposure to the mobile, fixed, and roaming aspects of the Core network
  • Prepared and analysed technical reports for performance improvements.

Industrial Internship

Huawei Technologies S.A Ghana Limited
06.2014 - 08.2014
  • Acquired expertise in CAT cable preparation, cable termination (especially on a DDF), site auditing, technical survey, E1 expansion, and proficiently used digital multimeters
  • Gained hands-on experience with equipment including NSN flexihopper, Flexi packet, DBS 3900, Crimping and kroning tools.

Internship Student

Ghana Grid Company
06.2013 - 08.2013
  • Assisted in swiftly restoring network systems during downtimes, ensuring minimal disruptions
  • Played a key role in implementing protective measures for electrical lines spanning from Akosombo to Tafo

Role Model

Ghana Education Service
05.2012 - 08.2012
  • Organized and led a successful Girl-child Education campaign within the District, including teenage pregnancy awareness
  • Achieved a significant milestone by reducing teenage pregnancy occurrences to the lowest in the District for that year
  • Identified and mentored promising children in the community, resulting in excellent results during the Basic Education Certificate Examination.

Education

CA - Accounting

Institute of Chartered Acountants Ghana
Accra

Project Management Professional (PMP) - Project Management

Cambridge Center of Excellence
Accra, Ghana
06.2023

BSc. - Telecommunications Engineering

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
08.2015

Excecutive Coaching - Digital Transformation

CEIBS
Accra
05.2019

WASSCE - General Science

Abuakwa State College
Kibi
05.2011

Skills

    Attention to Details

    Leadership and program coordination Report Analysis
    Network Operation Center procedures
    Team player
    Good communication skills

    Enthusiastic personality

Accomplishments

  • Fraud Risk Awareness training : A session to understand the various External and Internal Fraud Risks prevailing in the financial sector with its detection and preventive methods| SGGH Head office, Accra|2023
  • Blazing Trails | British Council in collaboration with Barclay Bank Ltd|Programming, Web Development and Networking Training | Huawei I.C.T Centre KNUST, Kumasi | 2013

Additional Information

  • Recipient | Mathematics and Science Tertiary Students Scholarship (MASTESS): to support the payment of tuition fees for the 4-year degree programme, KNUST, Kumasi | Presidential Award Winner: in recognition of Academic Distinction and Discipline | Eastern Regional Girl Winner, State Banquet Hall, Accra First African to be nominated for the Camp Rising Sun Summer Camp in 2 years succession | Stendis, Denmark

Certification

  • Certified Project ManagementProfessional, PMI - June, 2023

Timeline

Project Officer

Societe Generale Ghana PLC
05.2017 - Current

Networks Operations Centre (NOC) Engineer

Millicom Ghana Limited (Tigo)
09.2016 - 03.2017

National Service Person

Huawei Technologies S.A Ghana Limited, Vodafone Project
06.2015 - 08.2016

Industrial Internship

Huawei Technologies S.A Ghana Limited
06.2014 - 08.2014

Internship Student

Ghana Grid Company
06.2013 - 08.2013

Role Model

Ghana Education Service
05.2012 - 08.2012

CA - Accounting

Institute of Chartered Acountants Ghana

Project Management Professional (PMP) - Project Management

Cambridge Center of Excellence

BSc. - Telecommunications Engineering

Kwame Nkrumah University of Science And Technology

Excecutive Coaching - Digital Transformation

CEIBS

WASSCE - General Science

Abuakwa State College

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