JOYCE ADJOA SAKYIWAA KABA
GBAWE-CP, ACCRA,GHANA
Summary
Highly skilled professional with expertise in active listening, interpersonal relations, and communication proficiency. Demonstrates exceptional attention to detail and a proven ability to learn quickly. Committed to leveraging these skills to contribute effectively in a dynamic work environment.
Organised and meticulous person seeking opportunities to learn from experienced business owners. Committed to developing new skills and focused on applying business management training to gain deeper understanding of real-world settings.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Entrepreneur
HAPPYCHILD MOTHERCARE
GBAWE-ACCRA, GHANA
01.2012 - Current
- Tracked industry and consumer trends to identify opportunities to boost sales.
- Directed all aspects of business administration to ensure smooth functioning
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Determined business plan, mission statement and vision.
- Conducted comprehensive market research for informed decision-making.
- Streamlined operations for improved efficiency and cost reduction.
DIRECT SALES REPRESENTATIVE
MONTRAN LIMITED FOR STANDARD CHARTERED BANK GHANA
ACCRA, GHANA
09.2010 - 12.2011
- Used consultative sales approach to gain customer trust, increasing referral rates.
- Provided timely feedback to management regarding performance metrics and market trends.
- Handled customer objections tactfully, led to increased sales conversions.
- Increased new business through strategic networking and cold calling.
- Helped resolve client problems quickly with superior customer service.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Built rapport with new and existing customers to boost client retention.
ACCOUNTS OFFICER AND ASSISTANT TO ADMINISTRATOR
EAGLE PRODUCTIONS GHANA LIMITED
ACCRA, GHANA
03.2009 - 04.2010
- Balancing of company ledgers, improved overall fiscal health.
- Resolved discrepancies in accounts, ensured accurate financial records.
- Managed accounts payable and receivable to maintain steady cash flow.
- Maintained confidentiality of all financial data to uphold ethics standards.
- Monitored daily transactions to detect and resolve any irregularities swiftly .
- Managed payroll operations for team of employees.
- Prepared profit and loss statements for internal use.
- Prepared monthly reports, account reconciliations and financial statements.
Education
Master of Science - ACCOUNTING AND FINANCE
UNIVERSITY OF GHANA
GHANA 10.2023 - 09.2024
Bachelor of Science - ACCOUNTING AND INFORMATION SYSTEMS
REGENT UNIVERSITY COLLEGE OF SCIENCE AND TECHNOLOG
GHANA 08.2016 - 10.2019
DIPLOMA IN BUSINESS STUDIES - ACCOUNTING OPTION
UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA
GHANA /2003 - /2005
SENIOR SECONDARY SCHOOL CERTIFICATE - SCIENCE
ACCRA GIRLS' SENIOR HIGH SCHOOL
GHANA /1999 - /2001
Skills
- Active listening
- Interpersonal relations
- Communication proficiency
- Attention to detail
- Fast learner
Languages
English
Fluent
Affiliations
- READING AND SINGING
COMPUTER LITERACY
MICROSOFT WORD, EXCEL, POWERPOINT
QUICKBOOKS
References
References available upon request.
Timeline
Master of Science - ACCOUNTING AND FINANCE
UNIVERSITY OF GHANA
10.2023 - 09.2024
Bachelor of Science - ACCOUNTING AND INFORMATION SYSTEMS
REGENT UNIVERSITY COLLEGE OF SCIENCE AND TECHNOLOG
08.2016 - 10.2019
Entrepreneur
HAPPYCHILD MOTHERCARE
01.2012 - Current
DIRECT SALES REPRESENTATIVE
MONTRAN LIMITED FOR STANDARD CHARTERED BANK GHANA
09.2010 - 12.2011
ACCOUNTS OFFICER AND ASSISTANT TO ADMINISTRATOR
EAGLE PRODUCTIONS GHANA LIMITED
03.2009 - 04.2010
DIPLOMA IN BUSINESS STUDIES - ACCOUNTING OPTION
UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA
/2003 - /2005
SENIOR SECONDARY SCHOOL CERTIFICATE - SCIENCE
ACCRA GIRLS' SENIOR HIGH SCHOOL
/1999 - /2001
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