Joyce Timpo
ACCRA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Administrative Secretary
Tesano Baptist Church
Accra
02.2016 - Current
- Organized and maintained documents, files and records.
- Monitored office inventory to maintain supply levels.
- Served as liaison for requests or complaints.
- Received and routed incoming calls and correspondence to promote timely communication.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Received visitors and directed them to the appropriate offices.
- Managed multiple calendars and contacts using computer software.
- Engaged all other administrative activities.
Accounts Assistant
Telefonika Ghana Limited
Accra
10.2015 - 01.2016
- Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
- Processed company receipts, sales invoices and payments from customers and suppliers.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Entered employee records, time cards and miscellaneous deductions for payroll.
- Received payments from customers via cash, check and credit cards to pay company invoices.
Benefit Processing Officer
SSNIT
Accra
10.2013 - 07.2014
- Received and Recorded fresh files into appropriate books.
- Captured document to records department for clearance.
- Reviewed Student loan status to ensure that they were paid.
- Analyzed applicant’s financial data and employment history.
- Ensured all documents on files were accurate for processing and payment of benefit.
Front Desk Supervisor
Cape Trading Co. Ltd
Accra
01.2009 - 01.2011
- Screened of calls and attending to customers in the office.
- Prepared of correspondence, invoice and receipts.
- monitored and Supervised Office activities.
- Sorted of incoming mails to the appropriate person.
- Organized and filing of information.
- Reconciled customers account.
Customer Service Personnel
Inlux Ghana Ltd
ACCRA
05.2007 - 07.2009
- Generated sales returns.
- Prepared of invoice and receipts.
- Customer service.
- Prepared job vacancy announcements for open positions to recruit and hire qualified staff.
- Other administrative activities.
Personal Assistant
TelefonikaInluxEcobankCLabonearch, Labone
ACCRA
01.2004 - 01.2006
- Screened of calls.
- Maintained efficient filing.
- Handed incoming and outgoing mails.
- Coordinated and schedule meetings, appointment and interviews.
- Made travel arrangements and hotel reservations.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Education
Master of Business Administration - General Management
Central University College
11.2021
BSc. - Management Studies
Central University College
Accra, Ghana.10.2013
Diploma - Secretarial Studies
City of Ghana Academy
Accra, Ghana.06.2002
Skills
- Database Entry
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Strong Organizational Skills
- Report Preparation
- Judgment and Decision Making
- Microsoft Office
- Spreadsheet Development
- Administration and Reporting
- Work Planning and Prioritization
- Team Building
Languages
English, Ewe
First Language
Twi
Upper Intermediate
B2
Additional Information
REFERENCE
- Rev. Kwasi Agyemang Fradua Damprani Head Pastor St. James Baptist Church Bantama-Kumasi 024-479-1493.
- Rev. Gilbert Kusi Appiah Pastor in Charge of Youth, Evangelism and Mission Tesano Baptist Church Tesano-Accra 024-2816061.
- Awuraa Abena Asafo-Boakye (Mrs) Head Legal department / Company Secretary Ecobank Ghana Limited 024-494-5731
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrative Secretary
Tesano Baptist Church
02.2016 - Current
Accounts Assistant
Telefonika Ghana Limited
10.2015 - 01.2016
Benefit Processing Officer
SSNIT
10.2013 - 07.2014
Front Desk Supervisor
Cape Trading Co. Ltd
01.2009 - 01.2011
Customer Service Personnel
Inlux Ghana Ltd
05.2007 - 07.2009
Personal Assistant
TelefonikaInluxEcobankCLabonearch, Labone
01.2004 - 01.2006
Master of Business Administration - General Management
Central University College
BSc. - Management Studies
Central University College
Diploma - Secretarial Studies
City of Ghana Academy
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