Joyce Tetteh
Ashanti Region
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Public Health Nurse
St Martin's Catholic Hospital
04.2021 - Current
- Worked with individuals to determine specific needs based on general tests and refer them to other community resources.
- Reviewed patient records for unusual issues, cluster infections and known pathogens so that outbreaks could be remedied quickly.
- Visited homes to determine patient and family needs.
- Designed educational materials used to inform policymakers and community stakeholders.
- Provided extensive materials and answered questions from public during Type disease outbreak, while advising on protective measures.
- Visited homes, assessing patient and family needs.
- Performed post-discharge follow-up and offered counseling services if available.
- Assessed and responded to individual and community health education needs.
- Collected, organized and disseminated quality data from multiple sources.
- Spearheaded program to promote healthy development of children with focus on nutrition.
- Prevented illness by education public on healthy practices to stop disease.
- Educated community members about environmentally-related health issues.
- Implemented multi-year project addressing child maltreatment and malnutrition.
- Met with members of public and local leaders at various community events and discussed ways to reduce illness, food contamination and obesity.
- Designed client satisfaction surveys, preserving confidentiality of participants and program information.
- Wrote summaries, reports and other correspondence regarding community outreach efforts.
- Created fact sheets, media advisories, brochures, Type ads and newsletters.
- Supervised performance of Number clinical staff, identifying areas requiring immediate improvement.
- Collected HIV risk assessment data and entered findings in centralized database.
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Drafted and edited correspondence and prepared meeting materials.
- Delivered key information to callers regarding Type and Type health conditions and identified appropriate resources within community.
- Attended research meetings, took notes and provided accurate updates on projects.
- Documented and investigated complaints and potentially fraudulent claims.
- Executed hospital prevention and health promotion programs to improve awareness of health-related issues and conditions.
- Assumed responsibility for agency in absence of director.
- Prepared expense reports, filed fund disbursement requests and managed credit card and project expense reconciliations.
- Coordinated work groups and outreach activities.
- Collected and organized quality data from multiple sources and disseminated to appropriate individuals.
- Developed and streamlined systems for monitoring and tracking program effectiveness.
- Conducted needs assessments to determine which materials and services were warranted for each individual case.
- Provided extensive materials and answered questions from public during Type public health crises, while advising on protective measures.
COVID -19 Response Team Member
St Martin's Catholic Hospital
03.2020 - Current
Quality Improvement for Ambulatory and In-Patient Care
St Martin's Catholic Hospital
03.2023 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identify priorities problem.
- Define and analyze problems,
- Develop solutions to the problem.
- Implement solutions and evaluate effects.
COVID-19 Response Frontline Case Investigator
St Martin's Catholic Hospital
03.2020 - Current
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Collaborated with local organizations to expand health services and resources.
- Collected and recorded information in electronic medical records.
- Engaged clients in health-related activities to enhance overall well-being.
- Performed record keeping by logging client information within secure contact-tracing software.
- Participated in health promotion campaigns to raise awareness of health issues.
- Lent daily assessment of health screen and symptom data.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
- Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
- Targeted specific community groups with wellness and disease management information.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse, and other community health concerns.
- Developed and implemented training classes to educate team members and community residents.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Assess gaps in the hospital's capacity to deal with risks associated with the disease.
- Assess resource requirements needed to support the hospital against the COVID-19 pandemic.
- Develop a plan for coordinating, monitoring and communicating interventions.
Community Health Nurse
St Martins Catholic Hospital
06.2013 - 04.2021
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Maintained confidentiality in matters related to patient, family and client facility staff.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Implemented accurate and timely documentation in electronic client medical records.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted individualized patient assessment to report patient's immediate condition or needs to care team leader.
- Discussed individualized education to answer questions for patient and family.
- Provided therapeutic nursing interventions for individualized plan of care to patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Educated family members and caregivers on patient care instructions.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Investigated and resolved issues affecting hospital operations and patient care.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Recorded details regarding therapies to keep patient charts updated.
- Developed plan of care for patient reflecting collaboration with members of healthcare team.
- Attended educational workshops to maintain current competency and licensure in nursing specialty.
- Managed patients recovering from medical or surgical procedures.
- Facilitated medication management and monitored for side effects in collaboration with provider.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed treatments as ordered by physicians and documented actions.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
School Health Coordinator
St Martin's Catholic Hospital
03.2022 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Evaluated patient histories, complaints, and current symptoms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Recorded details regarding therapies to keep patient charts updated.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Offered counseling and referrals to provide comprehensive mental health support.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Educated family members and caregivers on patient care instructions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Screened for infectious diseases to help prevent spreading within school community.
- Educated students on various health topics to promote overall health and wellbeing.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Participated in development of school safety plans to address areas of concern.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Bachelor - Public Health Nursing
University of Health And ALLIED SCIENCES
Ho04.2021
Certificate - Community Health Nursing
Community Health Nursing College
Winneba 11.2012
Certificate - General Arts
Dunkwa Secondary Technical
Dunkwa 11.2007
Skills
- Care Planning
- Client Care
- Maternal Care
- Adult Care
- Special Care
- Care Evaluations
- Disability Care
- Clinical Care
- Prehospital Care
- Student Care
- Patient Care
- Personalized Care
- Trauma Care
- Care Improvement
- Care Supervision
- Care Assessments
- Supportive Care
- Care Implementation
- Patient Care Improvement
- Quality Patient Care
- Ambulatory Care Pharmacy
- Ambulatory Care Nursing
- Care Education
- Primary Care
Certification
Bachelor in public health nursing.
Certificate In community health nursing.
Certificate In umbilical cord Care.
Certificate in caring for Infant and Children with acute malnutrition.
Certificate in improving Maternal and child health using quality improvement methodology professional communication Skills in health care.
Certificate in basic mental health for frontline health workers.
Languages
English language
Bilingual or Proficient (C2)
Ghanaian language (Twi)
Bilingual or Proficient (C2)
Ga Adamgbe
Intermediate (B1)
Timeline
Quality Improvement for Ambulatory and In-Patient Care
St Martin's Catholic Hospital
03.2023 - Current
School Health Coordinator
St Martin's Catholic Hospital
03.2022 - Current
Public Health Nurse
St Martin's Catholic Hospital
04.2021 - Current
COVID -19 Response Team Member
St Martin's Catholic Hospital
03.2020 - Current
COVID-19 Response Frontline Case Investigator
St Martin's Catholic Hospital
03.2020 - Current
Community Health Nurse
St Martins Catholic Hospital
06.2013 - 04.2021
Bachelor - Public Health Nursing
University of Health And ALLIED SCIENCES
Certificate - Community Health Nursing
Community Health Nursing College
Certificate - General Arts
Dunkwa Secondary Technical
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