Joyce Tarsu
Tema
Summary
I possess excellent leadership and administrative skills and handle all business situations with professionalism and tactfulness. Highly motivated and intuitive, with excellent human relations, and possess good inter-personal communication skills. I am capable of effectively managing both time and resources to maximize productivity due to a results driven mentality. I am versatile and have the ability of working both in a team and on my own. The ability of picking up very fast is my hallmark and nothing becomes a novelty upon a second exposure. And I am efficient and report on time in any task given to me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Officer
Prudential Life PLC
Tema, Greater Accra
10.2022 - Current
- Responsible for administrative duties at the Tema branch
- Processing of claims for clients such as: partial withdrawals, refund, surrender, death claims and maturities
- Preparing weekly and monthly report
- Keeping daily record of work done
- Processing of receipts for clients
- Preparing memo for cash payment
Customer Service Assistant
Prudential Life PLC
Tema, Greater Accra
09.2020 - 11.2022
- Responsible for attending to clients complains
- Responsible for processing claims
- Preparing weekly and monthly reports
- Processing of receipts for clients
- Preparing memo for cash payment
Internship
Ghana National Association of Teachers
Koforidua, Eastern
05.2019 - 07.2019
- Responsible for administrative duties
- Serving customers at the reception
- Assisting the account officer in reconciliation
- Assisting the Human Resource officer in preparing memo for payment
Education
Bachelor of Science - Business Administration, Accounting
All Nations University
Koforidua, Eastern, Ghana06.2005
Skills
- Safety Awareness
- Effective Communication
- Microsoft Excel
- Microsoft Power Point
- Microsoft Word
- Customer Orientation
- Report writing
- Teamwork & Collaboration
- Results Orientation
- Accountability
- Adaptable and Flexible
- Establishes Trust
- Working Knowledge in Business & Finance
Certification
- Introduction to Entrepreneurship
- Personal Safety And Social Responsibility (PSSR)
- Elementary First Aid
- Fire Prevention And Fighting
Languages
English: Full Professional
References
References are Available upon Request.
Languages
English
Beginner
A1
Timeline
Customer Service Officer
Prudential Life PLC
10.2022 - Current
Customer Service Assistant
Prudential Life PLC
09.2020 - 11.2022
Internship
Ghana National Association of Teachers
05.2019 - 07.2019
Bachelor of Science - Business Administration, Accounting
All Nations University