JOYCE ORHURHU

A passionate Executive Assistant with experience in enhancing executive productivity and improving business operations. Skilled in maximizing management team performance by overseeing efficient calendars and following up with correspondence. Operates well with minimal supervision to meet demanding objectives and timelines. Seeking an organization where I can utilize my knowledge to enhance management and overall company performance. Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

• Awarded a bonus in recognition of being the best-dressed female Employee and Employee of the month 2021
• Planned company retreats, staff social mixer, and end-of-year party employees.
• Resolved product issues through surveys.
• Used Microsoft Excel to develop tracking spreadsheets on tenders.
• Supervised a team of 5 staff members in the coordination of a company awards night.

• March 2023, PHRi Certificate of Training from Cambridge Center of Excellence
• June 2021, Certificate in Consultative selling and customer-centric account management.
• June 2021, Certificate in Business writing and communications
• January 2021, Alison Online Learning (Certificate in Executive Assistant skills).
• May 2011, Trinity Computer College Nigeria. (Certificate in Desktop Publishing).
• November 2020, Alison Online Learning (Certificate in customer service skills).

• 2020, to date, Executive Assistant to the C.E.O, DCL Laboratory Products Ltd, Manage over 100 contacts for the CEO and kept track of periodic communication (either via phone, email or text) needed for priority contracts while taking minutes for meetings as and required., Produced accurate office files and updated spreadsheets to aid management documentation requirements for projects., Calendar management with a focus on the proper allocation of executive availability and priority engagements, Provided logistical support for corporate programs, employee engagement events and company conferences (both within and outside of Ghana), including room reservations, agenda preparation and calendar maintenance., Support the HR department with new employee onboarding and orientation programs., Support HR documentation by filling and updating employee files., Interacted with over 50 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions., Ensured that all necessary arrangements for executive/team travel, including booking and travel itinerary were handled without errors., Used productivity tools like Google Calendar, Outlook Calendar and the Scheduling app to efficiently manage management time.
• October 2017, January 2018, Digital Marketer, Caihype Business Solutions, Successfully spearheaded campaigns on social media platforms including Facebook, Twitter, and Instagram, Manage social media planning for the execution of marketing strategies and community management, Implemented marketing and promotion tactics that led to a 30% growth in total social media engagement and a 20% increase in website traffic from social media posts., Monitored the online presence of the company's brand and engaged with users, strengthening customer relationships.
• October 2017, January 2018, Agency Manager, Candy Angels, Managed Programs with the Agency Models by Scheduling photo shoots for the models and negotiating advertising model fees and rates with clients., Attending meetings, and brokering jobs for the Agency, drafted and administered modelling contracts for the models., Supported in the recruitment of models by organizing auditions and interview sessions for prospective models.
• 2015, 2015, Secretary, GLITZ Africa, Responded to telephone inquiries from clients, prospective clients and vendors in a professional way., Maintained reception area in an orderly manner to provide visitors with positive first impressions., Met incoming customers with a professional approach and provided friendly, helpful assistance., Sorted and distributed business correspondence to the right department or staff members., Assisted senior staff in completing daily clerical workloads.
• July 2014, October 2014, Communications Personnel (Internship), Nigeria Airspace Management Agency, Supported in drafting memos and media press releases for the institution, Handled and properly routed classified data and communications to the appropriate recipient., Supported the education and counselling of personnel on the adherence to basic communication protocols to prevent unauthorized access to the institution's data