Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
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Joyce Ofori

Joyce Ofori

Accra

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and strong willingness to take on added responsibilities to meet team goals, excellent problem-solving and project management abilities. Motivated individual with background in maritime education and well versed in developmental milestones. Enthusiastic team leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

12
12
years of professional experience

Work History

Terminal Supervisor

Ghana Ports and Harbours Authority
08.2025 - Current
  • To oversee container stacking, segregation, and inventory management in the yard
  • Ensure optimal space utilization and container placement for quick retrieval
  • Supervise in-gate and gate-out process for Uncleared Container List containers
  • Ensure documentation, GPHA Terminal charges, security checks and customs clearance are completed efficiently
  • Liaise with UCL agents, Amaris Terminal planners, Shipping Lines, customers and other port stakeholders
  • Provide real time updates on UCL containers status
  • Prepare daily, weekly, and monthly operational reports
  • Maintain accurate records of containers movements.
  • Improved terminal efficiency by streamlining processes and optimizing workflow.
  • Established strong relationships with key stakeholders, including clients, partners, and regulatory agencies, fostering a collaborative environment that contributed to overall business success.

Terminal Clerk

Ghana Ports and Harbours Authority
01.2017 - 04.2024
  • Processing of both electronic and manual waybills to customers to enable track cargo shipments
  • Coordinating with other departments to ensure that all shipments are processed efficiently and accurately
  • To communicate with shipping companies and other stakeholders to ensure the timely and safe delivery of cargo
  • Daily entry of manual waybills into excel
  • Keeping records to ensure all data is accurately entered into the terminal's computer system and all paperwork is properly filed and stored
  • Releasing of Dos (ICUMS)
  • Resolving issues that may arise during the processing of waybill or the movement of cargo
  • Work closely with customs officials and shipping companies to ensure compliance with all regulations
  • To facilitate the smooth and efficient operations of the port/terminal
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Service and knowledgeable assistance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Tally Clerk, Monitoring

G.D.L.C (Ghana Ports and Harbors Authority)
08.2016 - 01.2017
  • Tracking and recording the movement of cargo/containers
  • Reporting on vessels at berth
  • Verifying cargo by comparing the details of the cargo to the information provided by the shipping companies
  • To check the cargo for any damage or missing items.
  • Communicate with stakeholders to ensure the smooth flow of cargo
  • To provide updates on the cargo and address any concerns or issues
  • Responsible for maintaining accurate records of the cargo and vessel movement and verifying the accuracy of the data
  • To collaborate with other team members of the monitoring department to ensure the smooth operation of the port
  • Assisting with all other office administrative duties

Office Administrator/Data Entry Clerk

Frankie Pile Company (Construction)
02.2014 - 08.2015
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Managing and organizing files construction-related files, both physical and digital and ensuring they are easily accessible to other members of the team

Education

Bachelor of Science - Ports And Shipping Administration

Regional Maritime University
05.2023

International Advanced Diploma - Logistics And Transport

Data Link Institute of Business And Technology
Tema
07-2025

Hazard Recognition And Risk Assessment

Alison Course
Online
06-2024

Project Initiation

Google Course
Online
01-2024

Foundation of Project Management

Google Course
Online
10-2023

Certificate - Competency Training – Managing The

Laudate Capacity Building Ltd
03.2022

Certificate - Data Science

Africa Data School
11.2021

Chartered - Logistics And Transport

Data Link Institute
12.2019

Certificate - Microsoft -Excel-PowerPoint-Word

Don Justice Computer Training Institute
12.2013

WASSCE - General Art

Asesewa Senior High School
05.2013

Skills

  • Accuracy
  • Organization and Time Management
  • Take Initiatives
  • Multitasking abilities
  • Computer Skills
  • Strategic Planning and Coordination
  • Teamwork
  • Results Driven
  • Quality Management
  • Customer satisfaction
  • Shipment planning

Accomplishments

  • Part of the team that planned and executed a beach clean up exercise in partnership with plastic punch in 2023
  • Volunteered to help my mates by organizing detailed tutorial for some of the courses in 2018
  • Volunteered to donate books, clothes, shoes, sanitary items, foods etc to the less less privileged children in Orphanage homes twice every year.

References

Mr. Isaac Eshun 

Deputy Terminal Manager, Ghana Ports and Harbours Authority 

Mobile:+233 (0) 576096216, (0) 244891791


Mr.Michael Mawufemor Dzikunu

Lecturer at (Regional Maritime University, Ghana)

Mobile: +233 (0) 543001771/ +233 (0) 509521621


Dr. Patrick Kweku Kudjo

Senior Lecturer at Data Link Institute of Business and Technology

Mobile: +233 (0) 243173693

Hobbies and Interests

Research, Volunteering work, Community service, Reading, Traveling

Timeline

Terminal Supervisor

Ghana Ports and Harbours Authority
08.2025 - Current

Terminal Clerk

Ghana Ports and Harbours Authority
01.2017 - 04.2024

Tally Clerk, Monitoring

G.D.L.C (Ghana Ports and Harbors Authority)
08.2016 - 01.2017

Office Administrator/Data Entry Clerk

Frankie Pile Company (Construction)
02.2014 - 08.2015

Certificate - Competency Training – Managing The

Laudate Capacity Building Ltd

Certificate - Data Science

Africa Data School

Chartered - Logistics And Transport

Data Link Institute

Certificate - Microsoft -Excel-PowerPoint-Word

Don Justice Computer Training Institute

WASSCE - General Art

Asesewa Senior High School

Bachelor of Science - Ports And Shipping Administration

Regional Maritime University

International Advanced Diploma - Logistics And Transport

Data Link Institute of Business And Technology

Hazard Recognition And Risk Assessment

Alison Course

Project Initiation

Google Course

Foundation of Project Management

Google Course

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