Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOYCE BOATENG

Accra,AA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Loan Officer

ASA Savings And Loans
Accra, Ghana
01.2017 - Current
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.

Secretarial Management(National Service Personnel)

Ghana Health Services Ada West District Health Dir
Ada
09.2014 - 09.2015
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted in preparing timely and accurate reports for management decision-making purposes.
  • Maintained a well-organized filing system for easy document retrieval, improving overall productivity.

Principal House Keeper

Trafalga Hospital
Ho, Ghana
10.2012 - 11.2013

Cook, Food and Beverage, House Keeping

Maxlot Hotel
Accra, Ghana
02.2008 - 08.2012

Education

Bachelor of Science - Business Administration

Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana
08.2019

HND - Hotel, Catering And Institutional Management

Ho Technical University
Ho, Ghana
06.2014

Vocational - Cookery Part II

Purity Technology Institute
Ho, Ghana
08.2011

Vocational - Cookery Part I

Ho Technical University
Ho, Ghana
08.2010

Skills

  • Database Management
  • Relationship building and management
  • Documentation Review
  • Sales expertise
  • Customer Service
  • Verbal and written communication

Languages

English
Advanced (C1)
Twi
Bilingual or Proficient (C2)

Timeline

Loan Officer

ASA Savings And Loans
01.2017 - Current

Secretarial Management(National Service Personnel)

Ghana Health Services Ada West District Health Dir
09.2014 - 09.2015

Principal House Keeper

Trafalga Hospital
10.2012 - 11.2013

Cook, Food and Beverage, House Keeping

Maxlot Hotel
02.2008 - 08.2012

Bachelor of Science - Business Administration

Kwame Nkrumah University Of Science And Technology

HND - Hotel, Catering And Institutional Management

Ho Technical University

Vocational - Cookery Part II

Purity Technology Institute

Vocational - Cookery Part I

Ho Technical University
JOYCE BOATENG