JOYCE BOATENG
Accra,AA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Loan Officer
ASA Savings And Loans
01.2017 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Secretarial Management(National Service Personnel)
Ghana Health Services Ada West District Health Dir
09.2014 - 09.2015
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
Principal House Keeper
Trafalga Hospital
10.2012 - 11.2013
Cook, Food and Beverage, House Keeping
Maxlot Hotel
02.2008 - 08.2012
Education
Bachelor of Science - Business Administration
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana08.2019
HND - Hotel, Catering And Institutional Management
Ho Technical University
Ho, Ghana06.2014
Vocational - Cookery Part II
Purity Technology Institute
Ho, Ghana08.2011
Vocational - Cookery Part I
Ho Technical University
Ho, Ghana08.2010
Skills
- Database Management
- Relationship building and management
- Documentation Review
- Sales expertise
- Customer Service
- Verbal and written communication
Languages
English
Advanced (C1)
Twi
Bilingual or Proficient (C2)
Timeline
Loan Officer
ASA Savings And Loans
01.2017 - Current
Secretarial Management(National Service Personnel)
Ghana Health Services Ada West District Health Dir
09.2014 - 09.2015
Principal House Keeper
Trafalga Hospital
10.2012 - 11.2013
Cook, Food and Beverage, House Keeping
Maxlot Hotel
02.2008 - 08.2012
Bachelor of Science - Business Administration
Kwame Nkrumah University Of Science And Technology
HND - Hotel, Catering And Institutional Management
Ho Technical University
Vocational - Cookery Part II
Purity Technology Institute
Vocational - Cookery Part I
Ho Technical University
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