Joy Onyinyechukwu
Delta State
Summary
Skilled Housekeeping Supervisor with a proven track record at Mc Glova Hotels Warri, enhancing room cleanliness and guest satisfaction through meticulous supervision and a keen eye for detail. Excelled in administrative oversight and cleaning, significantly improving service quality. Demonstrated exceptional multitasking and organizational abilities, vital in maintaining high sanitation standards and efficient waste disposal.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor
Mc Glova Hotels Warri
02.2022 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeper
Cyprain Hotel Annex
01.2020 - 12.2021
Cleaning / Food Server Volunteer
Little Saint Orphanage
07.2014 - 11.2018
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
Education
Bachelor Of Science (accounting Education) -
University of Benin
Benin Nigeria 09.2017
Skills
- Cleaning and sanitation
- Vacuuming and sweeping
- Waste disposal
- Housekeeping
- Administrative oversight
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Languages
English
Upper intermediate (B2)
Timeline
Housekeeping Supervisor
Mc Glova Hotels Warri
02.2022 - Current
Housekeeper
Cyprain Hotel Annex
01.2020 - 12.2021
Cleaning / Food Server Volunteer
Little Saint Orphanage
07.2014 - 11.2018
Bachelor Of Science (accounting Education) -
University of Benin
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