Joshua Zaney
Accra, Madina
Summary
Dynamic Housekeeping Supervisor at Suds Premier Service, adept at enhancing team performance and customer satisfaction. Proven expertise in training staff and implementing quality control measures, resulting in a 20% increase in service efficiency. Strong leadership and effective communication skills drive exceptional results in both residential and commercial cleaning operations.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Talented Sales Agent with experience convincing, persuading and closing deals.
Accomplished Sales Agent with extensive experience meeting aggressive sales goals. Skilled at building lasting relationships with customers and internal suppliers.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Housekeeping Supervisor
Suds premier service
Accra
07.2020 - Current
- Supervised daily cleaning operations for residential and commercial properties.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Inspected completed work to ensure quality and adherence to standards.
- Scheduled staff shifts to optimize workforce efficiency and coverage.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Education
Faith Baptist Community Senior High School
Accra , Ghana Skills
- Team leadership
- Customer service
- Effective communication
- customer relationship management
- data analysis
- project coordination
- sales forecasting
- product knowledge
Languages
English
Elementary
A2
Timeline
Housekeeping Supervisor
Suds premier service
07.2020 - Current
Faith Baptist Community Senior High School