Joshua Puplampu
Accra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position of project manager.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Integration Solutions Specialist
Symphony Talent
Accra
07.2021 - Current
- Work collaboratively as part of a cross-functional team to define, manage and oversee the execution of data integrations, including but not limited to file-based and API methods.
- Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
- Manage multiple concurrent projects to ensure their overall success, while reallocating resources and reprioritizing tasks to best serve the needs of the clients and the organization.
- Proactively communicating and coordinating with clients and internal teams in multiple time zones to ensure deliverables are met.
- Conduct mapping of all required data elements from the source data system to the customized layouts, documenting all required transformations.
- Drive operational excellence and help the team scale by creating documentation, developing knowledge-sharing mechanisms, and improving internal processes.
WordPress Developer | QA Tester
Pilgrim Consulting Group
Accra
07.2021 - 11.2021
- Collaborated with end users on project specifications, strategy, and execution to build new WordPress pages and update existing ones.
- Responded to and corrected issues preventing business or customer use of site or features.
- Conducted unit testing to deliver optimal browser functionality for the career sites of HP, Texas RoadHouse, Asurion, PWC, Zillow, etc.
- Collaborated with site development team members to establish immediate resolution of identified issues and provide internal support.
- Worked on a team that translated the career site websites of HP and Asurion into 4 different languages.
Coordinator American Corner
U.S. Embassy Ghana / Mobile Web Ghana
Accra
02.2020 - 07.2021
- Planned and implemented outreach activities related to U.S. culture and education and providing educational advising services to students.
- Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
- Developed and coordinated over 60 virtual and in-person programs which were run live on U.S. Embassy Ghana's Facebook page and American Corner Agbogba.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Chief Operating Officer
Mobile Web Ghana
Accra
12.2018 - 06.2021
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives with related direct reports.
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
- Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
Technical Lead | Web Developer
Africa Digital Skills Conference
Accra
05.2020 - 12.2020
- Led team that onboarded 1056 participants and 47 facilitators for Africa Digital Skills Conference 2020.
- Designed 50+ fliers to promote virtual conference and updates.
- Created and managed Africa Digital Skills Conference website and managed virtual conference platform.
- Generated user data and provided live technical support for the virtual facilitators and participants before, during, and after the conference.
Assistant Project Manager
Mobile Web Ghana (Action Aid)
Accra
10.2019 - 12.2020
- Conducted revenue assessments for two municipal assemblies Sunyani West & LaNMMA ) and developed an eRevenue mobilization software for revenue and data collection.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Led the team that tested and deployed eRevenue Mobilization software on 20 POS devices and provide realtime support for revenue collectors.
- Facilitated training sessions in LaNMMA and SWMA and developed training manuals for eRevenue system.
- Reported on status for each project to appropriate stakeholders.
Digital Content Creator
Mobile Web Ghana
Accra
01.2017 - 02.2020
- Developed and utilized WordPress sites to upload content, images and pages.
- Designed over 100 fliers to promote events and company updates.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Gathered information from staff to produce relevant content based on current activities and organization updates
- Produced marketing graphics that were attractive and high-quality using Adobe Creative Suite
Administrative Support
Mobile Web Ghana
Accra
03.2016 - 12.2018
- Assisted in managing various projects including Microsoft AppsFactory, Unlocking Women and Technology, Hadoop Webinar and Cava Marketing for profits which trained over 200 individuals in software engineering/business development.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Education
Bachelor of Arts - Integrated Business Studies (Management Option)
University For Development Studies
Wa, Ghana11.2014
Skills
- Project Management & Supervision
- IT Support
- Communication
- WordPress Development
- Digital Content Creation
- Website Maintenance
- WorkForce Improvements
- Gantt Charts
Certification
- American Spaces Training Certificate, American Spaces - 2020
- Blockchain Technology - Ghana Dot Com
Volunteering
Human Resource Volunteer - Ambitious Africa (2021 - Present)
Ambitious Africa is an initiative that aspires to be the bridge between the Nordics and Africa and connecting, inspiring, and empowering young people to help them make a change together.
Contributor / Digital Content Creator - Open Street Map (2019 - Present)
A community of geo enthusiasts sharing and creating free, open and accessible map data of Ghana and the world through OpenStreetMap.
Volunteer Administrative Assistant - Kokrokoo Charities Foundation (2017 -2020)
Kokrokoo Charities Foundation is a social intervention initiative set up by Kwami Sefa Kayi, presenter of Peace FM’s Kokrokoo Morning Show aimed at procuring 100 incubators for health facilities across the country by the end of 2021.
Organizing Volunteer - Global Entrepreneurship Network (2016- 2018)
Global Entrepreneurship Network – Ghana (GEN-Ghana) is a not for profit, non partisan organization based in Ghana that provides a platform of local, international programs and initiatives to build, promote entrepreneurship development in Ghana.
Timeline
Integration Solutions Specialist
Symphony Talent
07.2021 - Current
WordPress Developer | QA Tester
Pilgrim Consulting Group
07.2021 - 11.2021
Technical Lead | Web Developer
Africa Digital Skills Conference
05.2020 - 12.2020
Coordinator American Corner
U.S. Embassy Ghana / Mobile Web Ghana
02.2020 - 07.2021
Assistant Project Manager
Mobile Web Ghana (Action Aid)
10.2019 - 12.2020
Chief Operating Officer
Mobile Web Ghana
12.2018 - 06.2021
Digital Content Creator
Mobile Web Ghana
01.2017 - 02.2020
Administrative Support
Mobile Web Ghana
03.2016 - 12.2018
Bachelor of Arts - Integrated Business Studies (Management Option)
University For Development Studies
- American Spaces Training Certificate, American Spaces - 2020
- Blockchain Technology - Ghana Dot Com
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