JOSHUA PAYNE
TEMA
Summary
A self-motivated, highly committed team player and a result-oriented HR Professional who is able to translate both organizational and business unit strategic goals and objectives into HR functional level strategic initiatives that improves recruitment and selection, performance management, Training and Development, compensation and benefits and employee value preposition.
Overview
11
11
years of professional experience
Work History
Human Resource and Operation Lead
Bytetunes Music Entertainment Limited
Accra
09.2023 - Current
- Partner with leadership to align HR and operational strategies with the overall business plan.
- Identified opportunities for process improvement and operational excellence.
- Lead organizational change initiatives, ensuring smooth transitions and stakeholder engagement.
- Provided HR and operational insights to guide decision-making at the executive level.
- Developed and implemented HR policies, procedures, and best practices in line with legal and organizational requirements.
- Lead the recruitment, onboarding, and retention strategies to attract and retain top talent.
- Managed performance appraisal systems to drive high performance and career development.
- Designed and execute training and development programs to enhance skills and career growth.
- Ensured compliance with labour laws, health & safety regulations, and ethical HR practices.
- Worked closely with department heads to ensure alignment between operational goals and strategic priorities.
- Coordinated and oversaw daily operational activities to ensure efficiency and cost-effectiveness.
- Implemented operational processes, systems, and standards to support business objectives.
Human Resource Business Partner
Transsnet Music Ghana Limited
Accra
06.2022 - 09.2023
- Participated in developing and implementing HR SOPs and procedures that align with the organization's goals and legal requirements and ensure that employees are aware of these SOPs and provide guidance when needed.
- Developed recruitment strategies, posting job advertisements, reviewing resumes, conducting interviews, and selecting candidates who are the best fit for the organization.
- Played a crucial role in maintaining positive relationships between the organization and its employees. Handled employee grievances, mediate conflicts, and provide guidance on employee-related issues.
- Oversee the administration of compensation and benefits programs. This includes designing and implementing salary structures, managing employee benefits packages, and ensuring compliance with applicable laws and regulations.
- Identified training needs, organized training programs, coordinate employee development initiatives and other learning opportunities to enhance employees' skills and knowledge.
- Responsible for ensuring compliance with labor laws, employment regulations, and other legal requirements. Stayed updated on changes in employment legislation and made sure the organization follows the necessary guidelines.
HR Supervisor (Transsnet Payment, Transsnet Music, and Transsnet More HK)
Transsnet Group (Ghana)
Accra
02.2021 - 05.2022
- Ensured optimal staffing levels by tracking vacancies and planning recruitment operations to identify qualified candidates, selection, placement, and employee relations functions within the organization; job descriptions and work schedules established; directed and supervised assigned staff's duties; reviewed job performance, evaluated, and made recommendations as needed.
- Interpret and carried out Human Resources policy on administration, benefits, and compensation.
- Collaborated with Hiring Managers, Talent Sourcers, Recruitment Associates, Compensation & Benefits, and other stakeholders to ensure a seamless hiring process.
- Digitized records for all corporate employees, as well as managed all compensation and benefits across all branches and ensured such information is treated with the utmost confidentiality.
- Managed employee disciplinary meetings, staffing issues, terminations, and investigations of misconducts, as well as mediating and offering constructive and timely performance reviews in accordance with business policy.
- Monitored and ensured the organization complies with local employment laws and regulations, and recommended best practices; reviewed and modified policies and practices to maintain compliance.
- Maintained optimal productivity amidst covid-19 pandemic by designing a recall to work structure.
- Designed and implemented modern talent sourcing methods such as the innovative campus/university hiring program and social recruiting, job fairs.
- Process accurate and timely payroll including new hires, terminations, changes to pay rates etc. for staff across all business units.
- Research and analyze incentive compensation plans offered by competitors; assess competitors’ plans and make recommendations for enhancements or improvements required to keep the organization’s plans competitive and effective.
- Assisted all business units on administrative matters such as purchasing items, operations, and asset maintenance.
HR/Compliance Officer
Metka Power Projects (Ghana)
Accra
06.2019 - 01.2021
- Delivered efficient administrative and operational HR support to HR manager.
- Ensured high customer and subcontractor satisfaction through responsive, timely service.
- Served as primary contact for employees and line managers, providing HR guidance.
- Maintained accuracy of employee data within SAP system.
- Interpreted and implemented Human Resources policies on administration, benefits, and compensation.
- Conducted periodic internal reviews and audits to uphold compliance procedures.
- Monitored subcontractor salary payments, ensuring prompt processing.
- Generated monthly compliance reports, advising management on risk mitigation strategies.
HR Supervisor (Homepro GH, Diaper Factory GH, and Hardware Factory GH)
Sunda International (Ghana) Limited
Accra
09.2018 - 06.2019
- Salary Management for all branches including Homepro (GH), Diaper Factory (GH), and Hardware Factory (GH).
- Interpret and implement Human Resources policies regarding administration, benefits and compensation.
- Review our processes and policies and make proposals for improvement as necessary.
- Responsible for creating and maintaining the electronic records for all corporate staff and managing all HR aspects of their payroll; ensuring such information is held in the strictest of confidence.
- Preparation of monthly report and HR cost analysis.
- Resolve benefits issues across branches.
- Assist in implementing and administering benefit programs, including medical, disability, life insurance, workers’ compensation, employee assistance, retirement and other plans.
HR Supervisor (Homepro GH and Hardware Factory)
Sunda International (Ghana) Limited
Accra
09.2016 - 08.2018
- Recruitment and selection.
- Update current and design new recruiting procedures.
- Supervise the recruiting team and report on its performance.
- Coordinate with department managers to forecast future hiring needs.
- Interacted with Hiring Managers to understand job requirements and developed new job descriptions and reviewed existing job descriptions for each position.
HR Assistance(National Service)
Huawei Technologies Ghana
01.2015 - 01.2016
Education
MBA - Human Resource Management
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA)
Ghana12-2025
PCP - Human Resource Management
CHARTERED INTITUTE OF HUMAN RESOURCE MANAGEMENT (CIHRM)
Ghana01.2021
Bsc. - Business Administration (Accounting)
UNIVERSITY OF GHANA, LEGON
Ghana01.2015
WASSCE - Business
POPE JOHN
Ghana01.2011
Skills
- Good interpersonal skills
- Time management
- Good communication skills
- Candidate sourcing and Assessment
- Good working knowledge of Microsoft suits
References
Available on request.
Hobbies and Interests
- Research
- Reading
- Socializing
- Music
Languages
- English
- Twi
Personal Information
- Nationality: Ghanaian
- Marital Status: Single
Key Hr Skills
- HR Planning and policy development
- Excellent written, oral and oral communication skills
- Problem solving and decision-making skills
- Attention to detail
- Strong customer service orientation
- Comfortable communicating, engaging and collaborating across all levels in the business
- Ability to handle high volume of activity and meet tight deadlines
- Reliable in delivering quality solutions/work products
- Performance Management
- Talent Management
- Organizational Development
- Disciplinary Matters
- Discrete and ethical
- Compensation Management
Timeline
Human Resource and Operation Lead
Bytetunes Music Entertainment Limited
09.2023 - Current
Human Resource Business Partner
Transsnet Music Ghana Limited
06.2022 - 09.2023
HR Supervisor (Transsnet Payment, Transsnet Music, and Transsnet More HK)
Transsnet Group (Ghana)
02.2021 - 05.2022
HR/Compliance Officer
Metka Power Projects (Ghana)
06.2019 - 01.2021
HR Supervisor (Homepro GH, Diaper Factory GH, and Hardware Factory GH)
Sunda International (Ghana) Limited
09.2018 - 06.2019
HR Supervisor (Homepro GH and Hardware Factory)
Sunda International (Ghana) Limited
09.2016 - 08.2018
HR Assistance(National Service)
Huawei Technologies Ghana
01.2015 - 01.2016
MBA - Human Resource Management
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA)
PCP - Human Resource Management
CHARTERED INTITUTE OF HUMAN RESOURCE MANAGEMENT (CIHRM)
Bsc. - Business Administration (Accounting)
UNIVERSITY OF GHANA, LEGON
WASSCE - Business
POPE JOHN