Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

JOSHUA AGYEMANG DUAH

KUMASI

Summary

Driven Operations Manager with a proven track record at WHISK DELIVERIES, enhancing operational efficiency and client satisfaction. Expert in operations oversight and customer service, demonstrated through strategic planning and effective client relations. Achieved significant improvements in productivity and safety compliance, showcasing a blend of hard and soft skills essential for dynamic business environments.

Overview

3
3
years of professional experience

Work History

Operations Manager

WHISK EXPRESS
KUAMSI
02.2023 - Current
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Responded to information requests from superiors, providing specific documentation.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Addressed customer concerns with suitable solutions.

Planner

ASHANTI REGIONAL COORDINATING COUNCIL
KUMASI
11.2021 - 11.2022
  • Developed comprehensive plans for resource allocation and project management.
  • Attended and participated in industry events.
  • Produced maps and diagrams for use in planning and implementation.
  • Managed timelines for completion of tasks assigned by upper management.
  • Collaborated with stakeholders to determine project requirements, scope, timeline, deliverables, resources required, and cost estimates.
  • Analyzed demographic data to inform policy decisions and planning strategies.
  • Advocated for sustainable design and green building practices in development projects.

Education

Bachelor of Science - GEOGRAPHY AND REGIONAL PLANNING

UNIVERSITY OF CAPE COAST
CAPE COAST
09-2021

Skills

  • Customer service
  • Operations oversight
  • Schedule oversight
  • Client relations

Affiliations

volunteer ( GREEN GHANA PROJECT)

JUNE, 2022

. Participated in campaigns to protect the tress and encourage afforestation

. Supported the development and distribution of educational materials to raise awareness about environmental conservation and green practices among local residents.

.Assisted in the planning and execution of community initiatives aimed at promoting sustainability, such as recycling drives, tree planting events, and clean-up campaigns

Timeline

Operations Manager

WHISK EXPRESS
02.2023 - Current

Planner

ASHANTI REGIONAL COORDINATING COUNCIL
11.2021 - 11.2022

Bachelor of Science - GEOGRAPHY AND REGIONAL PLANNING

UNIVERSITY OF CAPE COAST

Similar Profiles

CREATE PROFILE
JOSHUA AGYEMANG DUAH