JOSEPH YAW KENA KENA ANOBI
Accra,Ghana
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to [Company]. Successful in quickly and accurately dispensing prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Pharmacy technician
addpharma
Accra, ghana
2021.10 - Current
- Clarified unclear dosage instructions with authorising doctors.
- Priced medications, prepared billing information and facilitated transactions for non-prescription medicines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored inventory and purchased orders to maintain consistent stock.
- Checked patient declaration signatures to maintain compliant records.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Stored and rotated stock while upholding pharmacy policies.
- Analysed patient data to accurately forecast stock requirements.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, repeat prescription authorisation and patient information.
- Processed repeat prescription requests for large patient base.
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Offered best-possible medical advice to customers to improve health conditions.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues such as third-party billing and computer system/customer service issues.
Pharmacy technician
Korle-Bu Teaching Hospital
Accra (Korle-Bu), Ghana
2019.07 - Current
- Clarified unclear dosage instructions with authorising doctors.
- Restocked automated medication dispensing equipment.
- Priced medications, prepared billing information and facilitated transactions for non-prescription medicines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Checked patient declaration signatures to maintain compliant records.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Stored and rotated stock while upholding pharmacy policies.
- Analysed patient data to accurately forecast stock requirements.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, repeat prescription authorisation and patient information.
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Maintained continued safe supply of medication in line with best practices.
- Offered best-possible medical advice to customers to improve health conditions.
Education
Higher National Diploma - PHARMACY TECHNICIAN
KUMASI TECHNICAL UNIVERSITY
GHANA 2011.09 - 2014.09
Skills
- Updating medication histories
- New employee onboarding
- Regulatory compliance
- Staff development
- Data entry
- Interpersonal communication
- Drug storage procedures
- Multi-tasking
- Team collaboration
- Patient confidentiality
- Patient-centred care
- Comprehensive pharmaceutical knowledge
Timeline
Pharmacy technician
addpharma
2021.10 - Current
Pharmacy technician
Korle-Bu Teaching Hospital
2019.07 - Current
Higher National Diploma - PHARMACY TECHNICIAN
KUMASI TECHNICAL UNIVERSITY
2011.09 - 2014.09