Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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JOSEPH NII MARTEY

JOSEPH NII MARTEY

ACCRA

Summary

Reputable Technician with over 15 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

8
8
years of professional experience

Work History

Phone and Computer Repairs Technician

LUUSTING GHANA LIMITED
ACCRA
01.2019 - Current
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Operated various diagnostic tools to determine repair plans.
  • Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
  • Restored product condition using proven techniques.
  • Inspected and validated repairs before delivery.

Forklift Operator

Marvelous Technologies Practical Training Center
Accra
01.2020 - 12.2020
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maintained current forklift training and certification as required by company policies.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Inspected lifts before use to prevent damage to goods.
  • Transported material to correct locations and documented inventory changes.
  • Packaged, labeled and tagged goods before transfer.

Assistant Store Manager

TYPE Company Limited
Accra
09.2015 - 08.2016
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Education

Bachelor of Science - Procurement And Supply Chain Management

UNIVERSITY COLLEGE OF MANAGEMENT STUDIES
Accra
07.2015

High School Diploma -

Accra Technical Training Center
Accra
07.2010

Some College (No Degree) - Business Studies

Ghana Education Service
Accra

Skills

  • Troubleshooting and Diagnostics
  • Software Feature Demonstrations
  • IT Security Management
  • Application Software Testing
  • Verbal and Written Communication
  • Attention to Detail
  • Software Installation
  • Multitasking and Prioritization
  • Error Detection
  • Advanced computer proficiency (PC and Mac)
  • Network repairs and maintenance
  • Repairs and troubleshooting
  • Maintenance and repairs
  • Advanced computer proficiency (both PC and Mac)
  • Repairs understanding
  • Diagnostics and repairs
  • Phone activations understanding
  • Handheld computers

Languages

English
First Language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Forklift Operator

Marvelous Technologies Practical Training Center
01.2020 - 12.2020

Phone and Computer Repairs Technician

LUUSTING GHANA LIMITED
01.2019 - Current

Assistant Store Manager

TYPE Company Limited
09.2015 - 08.2016

Bachelor of Science - Procurement And Supply Chain Management

UNIVERSITY COLLEGE OF MANAGEMENT STUDIES

High School Diploma -

Accra Technical Training Center

Some College (No Degree) - Business Studies

Ghana Education Service

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JOSEPH NII MARTEY