Summary
Overview
Work History
Education
Skills
Additional Information
Certificates and Certifications
Timeline
Generic

Josephine A.D. Arthur

Virtual Assistant
Greater Accra

Summary

Administrative support professional skilled in managing functional operations and projects related to office management. Expertise in a wide range of business management services including but not limited to coordination and organisation, scheduling and correspondence. Skilled and organised multitasker with excellent communication skills.

Overview

4
4
years of professional experience

Work History

Programs Manager

Craft Education Technologies
04.2020 - 07.2021
  • Orchestrated smooth and efficient project management by collaborating cross-functionally across departments with partners.
  • Served as a case manager, supporting therapy specialists to share and collect information from users through voice calls, text messaging, and online conversations.
  • Collaborated with team members to develop and improve content strategies and performance improvement plans through our platforms.

Content & Partnership Consultant

Eneza Education
01.2020 - 04.2020
  • Evaluated project requirements and content standards for the TeachMobile project to create an up-to-date product for consumers.
  • Applied strong writing, editing, and proofreading abilities to each assignment to produce the best possible content.
  • Managed stakeholder relationships to meet and exceed timing and budget goals.
  • Organised events to establish community relationships and maximise marketing strategies.

Content Lead

Eneza Education, Ghana
06.2018 - 12.2019
  • Spearheaded the Eneza Ghana Volunteer program to successfully execute the Aflatoun project which led to 40% reduction in project cost.
  • Maintained excellent relationships with our various partners (Ministry of Education, Ghana Education Service, United Way, and NABCO, etc.).
  • Developed and improved curricula, course formats, and lesson presentations for diverse topics to increase comprehension.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content under deadline pressure.

P.A. to the Directorate

BV Homes Ltd
07.2017 - 08.2017
  • Managed diaries and schedules of Directors.
  • Offered friendly and efficient service to customers through phone calls and emails and in-person, handling challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Business Administration

Ashesi University
Berekuso
06.2017

WASSCE: General Arts -

Achimota School
Achimota, Ghana
05.2011

Skills

  • Google Workspace and MS Office Suite
  • Calendar and Inbox Management
  • Organisational Skills
  • Event Planning
  • Project Management
  • Travel Planning

Additional Information

Available upon request

Certificates and Certifications

Estimated Completion: 07/2023

Project Management Certification Course - Cambridge Center of Excellence

A training course authorised by Project Management Institute, USA. Treats topics including Agile, Waterfall, etc.

07/2022

ALX Virtual Assistant Program

An 8-week long full-time learning program for professionals across the African continent interested in becoming Virtual Assistants.

Timeline

Programs Manager

Craft Education Technologies
04.2020 - 07.2021

Content & Partnership Consultant

Eneza Education
01.2020 - 04.2020

Content Lead

Eneza Education, Ghana
06.2018 - 12.2019

P.A. to the Directorate

BV Homes Ltd
07.2017 - 08.2017

Bachelor of Science - Business Administration

Ashesi University

WASSCE: General Arts -

Achimota School
Josephine A.D. ArthurVirtual Assistant