Josephine Apik
Accra,Ghana
Summary
Experienced in managing diverse operational aspects, including load and weight stability, inventory, and data management. Demonstrates expertise in hotel kitchen management, event planning, and staff training. Proven ability to oversee co-working spaces and develop effective activity programmes. Career goal: to leverage extensive skills in a dynamic managerial role within the hospitality or events sector.
Energetic Hotel Operational Trainee with hands-on experience in hotel management. Skilled in guest relations, staff coordination, and day-to-day operations, leading to improved guest satisfaction and streamlined processes. Known for creating welcoming environment and fostering team collaboration.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Hotel Management
Doxa Court
Bolgatanga, Upper East Region
08.2020 - Current
- Assisted in updating room availability status using hotel management software, securing optimal occupancy rates.
- Demonstrated expertise in hotel management software systems for efficient operation.
- Liaised effectively with hotel management to ensure comfortable stay for tourists.
- Communicated regularly with hotel management about current risks and threats, ensuring informed decision-making.
- Coordinated with hotel management for smooth daily operations.
- Kept updated records of room availability using the hotel management software system successfully.
- Responded quickly to requests from hotel guests.
- Demonstrated strong communication skills when liaising between guests and management.
- Facilitated seamless communication between guests, sales team, and management to ensure smooth operations.
Education
Diploma of Higher Education - Tourism
Takoradi Technical
Ghana 01.2022 - 10.2024
Skills
- Load and weight stability management
- Inventory management
- Activity programme management
- Data management expertise
- Hotel kitchen management
- Event management prowess
- Staff management and training
- Co-working space management
Timeline
Diploma of Higher Education - Tourism
Takoradi Technical
01.2022 - 10.2024
Hotel Management
Doxa Court
08.2020 - Current
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