Joseph Addo Gyan
Suaman Dadieso
Summary
Dynamic professional with extensive experience in public administration at Suaman District Assembly, excelling in policy implementation and institutional performance monitoring. Proven ability to coordinate cross-departmental activities and prepare comprehensive reports. Strong communication and problem-solving skills, adept at fostering stakeholder relationships and enhancing operational efficiency.
Overview
1
1
Certification
11
11
years of professional experience
Work History
ASSISTANT DIRECTOR IIA
SUAMAN DISTRICT ASSEMBLY - MINISTRY OF LOCAL GOVERNMENT
SUAMAN-DADIESO
01.2021 - Current
- Coordinate administrative activities and support the effective functioning of the District Assembly and its governance structures.
- Prepare official correspondence, memoranda, administrative reports, meeting notices, summons and briefing documents to support institutional decision-making.
- Provide secretarial and administrative support for statutory meetings, including Executive Committee and General Assembly meetings, and prepare minutes and follow-up records.
- Monitor and follow up on the implementation of Assembly decisions in collaboration with relevant departments, committees and stakeholders.
- Coordinate the compilation of information and documentation required for the District Performance Assessment Tool (DPAT) and related institutional performance assessments.
- Liaise with the Regional Coordinating Council and relevant local government institutions on administrative, staffing and institutional coordination matters.
- Support the coordination of departmental and sub-committee activities relating to district administration and local development.
- Assist in addressing administrative and human-resource issues, including staffing gaps, staff attendance and compliance with administrative procedures.
- Maintain institutional records and support information flow, accountability and follow-up on administrative decisions.
Customer Account Controller
Forwin Ghana Limited
Accra, Ghana
11.2020 - 12.2021
- Monitored customer accounts and maintained accurate records of customer transactions, outstanding balances and account movements.
- Prepared and reviewed customer account statements to support accurate financial reporting and account reconciliation.
- Monitored customer payments, outstanding invoices and overdue balances, following up on discrepancies and payment obligations.
- Reconciled customer accounts with internal financial records and investigated variances to ensure data accuracy.
- Supported credit control activities by monitoring customers' credit positions and identifying accounts requiring follow-up.
- Liaised with customers and relevant internal departments to resolve account queries, payment discrepancies and billing issues.
- Maintained organized financial documentation and customer account records for reporting, verification and audit purposes.
- Prepared account-related reports to support management decisions and the monitoring of receivables.
Financial Services Officer
Beige Bank
Accra, Ghana
10.2016 - 11.2018
- Provided customer service and assisted customers with banking transactions and account-related enquiries.
- Mobilised deposits and promoted the bank's products and services to prospective and existing customers.
- Identified prospective customers and developed relationships to expand the bank's customer base.
- Assisted customers with account opening, documentation and the completion of relevant banking procedures.
- Explained banking products and services to customers and provided information to support their financial service needs.
- Maintained accurate customer information and supported the processing of account-related documentation.
- Responded to customer enquiries and assisted in resolving transaction-related issues in accordance with established banking procedures.
Teaching Assistant
University Of Cape Coast
Cape Coast, Ghana
08.2015 - 09.2016
- Assisted lecturers in the preparation and delivery of lectures, tutorials and other academic activities.
- Supported students in understanding course materials, concepts and assigned academic exercises.
- Facilitated tutorial sessions and academic discussions to reinforce students' understanding of course content.
- Assisted in the preparation of teaching materials, assignments, quizzes and other instructional resources.
- Supported the marking of assignments and assessments in accordance with lecturers' guidance and departmental procedures.
- Provided academic guidance to students and directed them to relevant learning resources.
- Assisted with course administration, student records and other departmental academic activities.
- Supported lecturers in research-related and academic activities, where required.
Education
Master of Commerce - Finance
University of Cape Coast
Cape Coast, Ghana09-2023
Bachelor of Science - Bachelor of Management Studies
University of Cape Coast
Cape Coast, Ghana05-2015
Skills
- Public Administration and Local Governance: Knowledge of district-level administrative processes, local government structures and institutional procedures
- Policy Implementation and Coordination: Supporting the implementation of Assembly decisions and coordinating activities across departments and committees
- Institutional Performance Monitoring: Supporting the compilation of performance assessment documentation and monitoring administrative processes
- Report Writing and Official Correspondence: Preparing administrative reports, briefing notes, official letters, memoranda and meeting minutes
- Committee and Meeting Management: Coordinating statutory meetings, preparing meeting documentation, recording decisions and following up on action points
- Interdepartmental and Stakeholder Coordination: Liaising with departments, committees, regional authorities and other public institutions
- Administrative Planning and Organization: Organizing workflows, scheduling meetings, maintaining records and coordinating administrative assignments
- Records and Information Management: Maintaining institutional documentation and supporting accurate information flow and accountability
- Problem-Solving and Decision Support: Identifying administrative challenges, coordinating follow-up actions and providing information to support management decisions
- Professional Communication and Teamwork: Communicating effectively with colleagues, public officials and institutional stakeholders
- Time Management and Multitasking: Managing competing administrative priorities and meeting deadlines
- Leadership and Supervisory Support: Supporting staff coordination, administrative compliance and the effective functioning of the Administrative Unit
Certification
Certificate in Effective Functionality of the Public Relations and Complaints Committee
Timeline
ASSISTANT DIRECTOR IIA
SUAMAN DISTRICT ASSEMBLY - MINISTRY OF LOCAL GOVERNMENT
01.2021 - Current
Customer Account Controller
Forwin Ghana Limited
11.2020 - 12.2021
Financial Services Officer
Beige Bank
10.2016 - 11.2018
Teaching Assistant
University Of Cape Coast
08.2015 - 09.2016
Master of Commerce - Finance
University of Cape Coast
Bachelor of Science - Bachelor of Management Studies
University of Cape Coast
PUBLICATIONS
Gatsi, J. G., Appiah, M. O., & Gyan, J. A. (2019). A test of Wagner's hypothesis for the Ghanaian economy. Cogent Business & Management, 6(1), Article 1647773. https://doi.org/10.1080/23311975.2019.1647773
LEADERSHIP POSITIONS
Secretary to Public Relations and Complaints Committee (2022-2025)
Secretary to District Security Committee (2022 to date)