Joseph Tettey Darko
Accra
Summary
Adept at enhancing facility hygiene and customer satisfaction, my tenure at Koforidua Technical University, Ghana, showcased my proficiency in cleaning and sanitizing, alongside a strong commitment to safety protocols. Leveraging efficient cleaning techniques and exceptional customer service skills, I significantly contributed to a cleaner, safer environment, fostering positive client relationships through reliable and tailored services.
Overview
3
3
years of professional experience
Work History
Cleaner
Koforidua Technical University,Ghana
11.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
Education
High School Certificate - General Arts
Oti Boateng Senior High School
Koforidua,Ghana 05.2018
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Interior and exterior cleaning
- Restroom Sanitation
- Sanitation Practices
- Dusting Techniques
- Chemical Handling
- Health and safety compliance
- Basic Maintenance Knowledge
- Disinfection Practices
- Waste Management
- Window washing proficiency
- Professional Appearance
- Health and Safety Regulations
- Quality Assurance
- Laundry
- Waste disposal methods
- Laundry services
- Floor care expertise
- Stain removal techniques
- Recycling management
- Green cleaning practices
- Steam Cleaning
- Hazardous Material Handling
- Supply Inventory Management
- Odor control methods
- Snow Removal
Timeline
Cleaner
Koforidua Technical University,Ghana
11.2021 - Current
High School Certificate - General Arts
Oti Boateng Senior High School
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