Sales professional with over 15 years in client engagement and account management. Expertise in communication, negotiation, and market analysis drives tailored solutions for enhanced customer relationships and revenue growth. Strong track record in client prospecting and relationship management, with a focus on project delivery and problem-solving. Proven ability to understand client needs and deliver effective product solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Freelancer
Self
05.2021 - Current
Prospected clients to sell cars and car parts, expanding customer reach.
Managed multiple freelance projects across diverse industries and client needs.
Built strong client relationships through effective communication and responsiveness.
Assessed customer needs promptly in retail environment to enhance service delivery.
Sales Executive
Tractafric Ghana Limited
11.2019 - 05.2021
Established client relationships to identify needs and preferences, enhancing service delivery.
Presented product solutions to potential customers during sales meetings.
Managed customer accounts with timely follow-ups and proactive support to strengthen client satisfaction.
Provided feedback to management on customer insights and competitive landscape trends.
Used cold calling and networking to sell products and services.
Cultivated new sales prospects through systematic follow-up on inbound leads, driving engagement.
Sales Representative
Mechanical Lloyd Company Limited
03.2010 - 10.2019
Conducted market research to identify new sales opportunities and customer needs.
Delivered presentations on product features and benefits to prospective clients effectively.
Trained new sales staff on company policies, products, and customer engagement strategies.
Utilized CRM software to track leads, manage sales pipelines, and report progress regularly.
Participated in trade shows and industry events to promote products and network with prospects.
Cultivated key customer relationships, resulting in increased sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Generated new sales leads through targeted cold calling and strategic networking.
Maintained accurate records of all sales and prospecting activities.
Analyzed customer feedback to enhance product offerings and service quality.
Performed regular follow-ups with prospects to close deals in a timely manner.
Researched competitors' products, prices, and sales techniques.
Identified opportunities for cross-selling additional products and services.
Collaborated with marketing team to create promotional materials for products and services.
Set up meetings with potential clients and listened to their wishes and concerns.
Negotiated deals and handled complaints or objections.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Senior Sales Representative
Universal Motors
03.2009 - 02.2010
Established vehicle commercial department for buses and trucks, enhancing product offerings.
Built strong client relationships to effectively address automotive needs and drive sales.
Conducted product presentations to showcase vehicle features and benefits.
Collaborated with marketing team to create effective sales promotions.
Managed customer inquiries and provided timely follow-up communication.
Negotiated contracts and pricing with clients to close sales effectively.
Executed outbound sales calls to connect with potential clients.
Expanded professional network through industry events, generating leads and fostering new client relationships.
Sales Executive
Mechanical Lloyd Company Limited
07.2004 - 09.2008
Developed and implemented sales strategies to meet customer needs and increase revenue.
Surpassed sales targets for first and second quarters in the Landrover section.
Built relationships with BMW clients to align offerings with their preferences.
Cultivated relationships with existing customers to encourage repeat business.
Presented product features and benefits to potential customers effectively.
Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Negotiated contracts with clients on behalf of the company.
Responded promptly to inquiries from potential customers about product features or pricing plans.
Trained and supported junior sales staff on best practices to enhance team performance.
Collaborated with marketing teams to create promotional materials and campaigns.
Moved to the Landrover franchise to manage the brand.
Facilitated Mechanical Lloyd's success in securing a contract for 50 BMW 7 Series units from the Ghana @ 50 secretariat.
Education
Certificate in Marketing - Sales And Marketing
Ghana School of Marketing
Accra
07-1998
Skills
Lead generation
Client prospecting
Sales presentations
Customer relationship management
Client management
Client communication
Negotiation strategies
Market analysis
Product knowledge
CRM software utilization
Attention to detail
Time management
Team collaboration
Problem-solving abilities
Effective communication
Problem solving
Freelance project management
Certification
Customer Relationship Certificate from both Ford and BMW
Sales certification from both Ford and Bmw
Product knowledge certification from both Ford and BMW