Dedicated to maintaining smooth and efficient workshop operations and skilled in keeping employees focused on producing exceptional work. Proficient in supply, team and project oversight. Top-notch skills in building relationships, solving problems and communicating with people at all levels.
· Set up training materials and conduct trainings and programs on product knowledge, quality control training, technical training, driver’s training, after sales mechanics training and related product/ technical for upskilling and continuous learning of internal employees and dealers based on their different learning needs.
· Responsible for all technical trainings- internal and external
· Develop strategic projects for key customers and partners.
· Consistently provide high-quality, timely work to customers, fostering long-term sales, service, and profit growth.
· Act as technical advisor on key projects and other areas of the business as requested.
· Stay abreast with industry trends as they pertain to sales and after-sales.
· Establish clear expectations and maintain ongoing communication with staff regarding objectives, customer satisfaction, safety, and training while ensuring strict adherence to policies and procedures.
· Act as technical advisor on key projects and other areas of the business as requested.
· Collaborate with cross-functional departments to expand business opportunities and boost sales.
· Manage and provide direction to the sales team to achieve optimal performance.
· Look for opportunities to grow company business, whether through partnerships or new initiatives, and work to take advantage of those opportunities.
· Analyze sales and other reports that give insight into company’s financial position and how company can make adjustments to improve performance.
· Facilitate and drive potential new business opportunities and possible areas of diversification to maximize company’s profitability.
· Provide technical and commercial oversight in flagging potential risks/ opportunities for the company.
· Engage and collaborate with other departments to ensure that the company delivers on assigned projects and contracts.
· Communicate with parties in any contract so that all parties understand the terms, particularly the contract’s financial implications.
· Assess risks and make recommendations based on a thorough analysis of all factors involved in a business situation.
· Provide strategic advisory and support to the management team on all initiatives to progress and structure company.
· Responsible for setting team performance metrics, ensuring proper documentation, training and providing guidance for departmental efficiency.
· Manage, train and recruit staff of training and commercial team.
· Propose improvements or setting up sales/ service centers and spare parts stocks to ensure customer’s expectations are met.
Preparation of proposals, reports and other documentation
A highly motivated and organized team player
Able to motivate others to reach team goals
Fast learner with good interpersonal skills
Able to adjust to new and challenging roles quickly
Maintains effective behavior in the face of setbacks and pressure
Good communication skills at all levels
Able to ensure that quality standards are met
A safety conscious individual
Willingness to travel as required
Superior organization, communication and reporting skills
Analysis issues and makes systematic judgments based on information
Holder of a valid driving license
Ability to work in a multicultural environment
Referees
Mr. Guenther Gutmann
Technical Director
Mbg Limited
P.O. BOX AN 5273
Accra North.
Mobile: 00233244320316
Rev Ernest Tetteh Yeboah
Senior Associate Minister
Living Streams International
P.O. Box GP 4033
Accra
Mobile: 00233244474980