Jones Boamah Amponsah
Accra
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
IT Technician Intern
Ghana Audit Service
09.2022 - 09.2023
- Maintained office PCs, networks, and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as desktops, scanners and laptops.
- Monitored systems in operation and quickly troubleshot errors.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
IT Technical Support Intern
Parliament House
02.2019 - 04.2019
- Installed application software and upgrades, virus protection, and drivers.
- Helped department set up equipment for meetings, events and operations.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Worked with high-performing teams in Agile environment.
IT Technician
Kefsol Tech
01.2017 - 09.2019
- Maintained PCs and mobile devices.
- Monitored systems and quickly troubleshot errors.
- Set up PCs, projectors and other devices for use in clients office.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Data Recovery
Freelance
- Maintained client confidentiality and adhered to guidelines.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
Education
High School Diploma -
Action Progressive Institute
Madina No Degree - System Engineering
IPMC GHANA
Ring Road 04.2017
No Degree - System Engineering
IPMC GHANA
Ring Road 02.2013
Skills
- Monitoring Recovery
- Basic Maintenance Skills
- Group Activities
- Repair Knowledge
- Microsoft Office
- Hardware Installation
- Computer Configurations
- Computer Hardware Knowledge
- Help Desk Support
- Hardware and Software Installation
- Hardware Replacement
- Technical Support
- Computer Troubleshooting
- Laptop Servicing
- Desktop and Laptop Installations
- Installation and Repair
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
IT Technician Intern
Ghana Audit Service
09.2022 - 09.2023
IT Technical Support Intern
Parliament House
02.2019 - 04.2019
IT Technician
Kefsol Tech
01.2017 - 09.2019
Data Recovery
Freelance
High School Diploma -
Action Progressive Institute
No Degree - System Engineering
IPMC GHANA
No Degree - System Engineering
IPMC GHANA
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